Shangri-La Hotel - Kuala Lumpur
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Shangri-La Hotel - Kuala Lumpur Hotel

11 Jalan Sultan Ismail 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia Show Map

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9.0
Excellent from 3,385 reviews
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About Shangri-La Hotel - Kuala Lumpur

Strategically located in the middle of the city, this 5-star hotel makes for an excellent base in Kuala Lumpur. It also offers a sauna, a swimming pool and a free shuttle service.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness centre, The Spa. Guests can also enjoy free private parking on site. It also provides body treatments, free Wi-Fi and facial treatments.

Each room is well-equipped to make guests comfortable and has a pillow menu, a mini bar and tea and coffee making facilities. They all have a flat-screen TV, an in-room safe and a desk.

Guests are able to unwind with a drink at Shangri-La Hotel Kuala Lumpur's bar and dine on French cuisine in the restaurant. Alternatively, the surrounding area offers a number of bars and restaurants with a range of varied cuisines.

Located within walking distance of Raja Chulan Monorail Station, Shangri-La Hotel Kuala Lumpur has helpful staff to provide tips on what to see and do in Kuala Lumpur. Guests can also visit Petronas Towers, Pavilion Kuala Lumpur and Kuala Lumpur Tower.

Excellent 9.0
3,385 guest reviews

Hotel Features

Activities

Fitness center, Massage

Policy

Pets not allowed

Services

Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Multi-lingual staff, Photocopier service, Contactless check-in/check-out, Tour desk, Face masks for guests available, Spa, Key access, Beauty salon, 24-hour security, Babysitting/child services (surcharge), Shuttle service (free), Wedding services, Airport shuttle

General

Window, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Fruits, Shoeshine, Garden view, Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Infinity pool, Process in place to check health of guests, Hot tub, Interconnected room(s) available, Child pool, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Lockers, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Pants press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Free parking, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool view, Coffee shop, Bathrobe, Private bathroom, Garden, Private check-in/check-out, 24hr front desk, Designated smoking area, Kitchenette, Steam room, Storage available, Private parking, Quiet street view, Spa and wellness center, Radio, Terrace/Patio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Seating area, Elevator, Minibar, Shampoo, Shower, Iron and ironing board, Shower cap, Shower chair, Accessible by elevator, Adapted bath, Slippers, First-aid kit, Microwave, Socket near the bed, Additional toilet, Sofa, Alarm clock, Soundproof rooms, Bathtub, Soundproofing, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, Refrigerator, Toilet, Toilet paper, Toilet with grab rails, Safe, Sauna, Toothbrush, City view, Cleaning products, Towels/sheets (extra fee), Clothes rack, Trash cans, Coffee machine, TV, Upper floors accessible by elevator, Conditioner, Valet parking, Desk, Dining area, VIP room facilities, Dining table, Walk-in shower, Wardrobe or closet, Drying rack for clothing

Internet

Wi-Fi available in all areas, Free Internet, Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Shangri-La Hotel - Kuala Lumpur reviews

Shangri-La Hotel - Kuala Lumpur
9.0
Excellent
from 3,385 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.3
  • Location 9.0
  • Services 9.1
  • Staff 9.4
  • Value for money 8.6

Recent reviews of Shangri-La Hotel - Kuala Lumpur

  • Selene T

    Apr 2019

    Verified Stay

    Highly Suggested!

    Upon arrival in this hotel at this impressive lobby which we profoundly recommend in case you appreciated a great drink, wonderful canapes some time recently eating out and of course evening tea and the unimaginable buffet breakfast. Our room was on the 12th floor with such an amazing view of the Petronas Tower. The only negative point of our stay here was the truth that the exterior is having a renovation and while exploring our evenings around the swimming pool, the clamor was irritating but we get it work and never mind on to spend our short stay. Would definitely suggest this hotel.

    10.0
  • Mary G

    Apr 2019

    Verified Stay

    Perfect Stay

    Shangri-La Hotel Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur Malaysia 4 This is also a good base in order to explore Kuala Lumpur and close to several land marks. The gym was excellent with a good variety of equipment and the spa/sauna/steam room was also good to use. Really did a great job. highly recommended place to stay. The best hotel I've been to, great service, friendly staff, amazing facilities and the location is very accessible to malls and restaurants.The Hotel is so amazing, the pool area was a good size. The breakfast was really good with all kind of options.

    10.0
  • Jessica R

    Feb 2019

    Verified Stay

    Perfect Stay!

    The best hotel I've been to, great service, friendly staff, amazing facilities and the location is very accessible to malls and restaurants. The Hotel is so amazing, the pool area was a good size. The breakfast was really good with all kind of options. This is also a good base in order to explore Kuala Lumpur and close to several land marks. The gym was excellent with a good variety of equipment and the spa/sauna/steam room was also good to use. Really did a great job. I highly recommend to place, very satisfied.

    10.0