Shangri-La Hotel Kuala Lumpur
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Shangri-La Hotel Kuala Lumpur Hotel

11 Jalan Sultan Ismail 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia Show Map | Official Site

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9.0
Excellent from 3,127 reviews
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About Shangri-La Hotel Kuala Lumpur

Strategically located in the middle of the city, this 5-star hotel makes for an excellent base in Kuala Lumpur. It also offers a sauna, a swimming pool and a free shuttle service.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness centre, The Spa. Guests can also enjoy free private parking on site. It also provides body treatments, free Wi-Fi and facial treatments.

Each room is well-equipped to make guests comfortable and has a pillow menu, a mini bar and tea and coffee making facilities. They all have a flat-screen TV, an in-room safe and a desk.

Guests are able to unwind with a drink at Shangri-La Hotel Kuala Lumpur's bar and dine on French cuisine in the restaurant. Alternatively, the surrounding area offers a number of bars and restaurants with a range of varied cuisines.

Located within walking distance of Raja Chulan Monorail Station, Shangri-La Hotel Kuala Lumpur has helpful staff to provide tips on what to see and do in Kuala Lumpur. Guests can also visit Petronas Towers, Pavilion Kuala Lumpur and Kuala Lumpur Tower.

Excellent 9.0
3,127 guest reviews

Hotel Features

Activities

Fitness center, Massage

Policy

Pets not allowed

Services

Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Airport shuttle, Wake-up service, Key access, Daily housekeeping, Fax/photocopying, Mini-market on site, Tour desk, Shuttle service (free), Contactless check-in/check-out, 24-hour security, Business center, Spa, Babysitting/child services (surcharge), Wedding services

General

Increased accessibility, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Microwave, Refrigerator, Sauna, Free parking, Designated smoking area, Storage available, Linens, Towels, Elevator, Minibar, Iron and ironing board, Accessible by elevator, Accessible parking, Adapted bath, Additional toilet, Alarm clock, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, City view, Cleaning products, Clothes rack, Coffee machine, Conditioner, Desk, Dining area, Dining table, Drying rack for clothing, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Fruits, Garden view, Infinity pool, Interconnected room(s) available, Key card access, Kids meals, Kid-friendly buffet, Laptop safe, Lockers, Newspapers, Outdoor furniture, Pants press, Parking garage, Pool towels, Pool view, Private bathroom, Private check-in/check-out, Private parking, Quiet street view, Radio, Roll-in shower, Safety deposit box, Seating area, Secured parking, Shampoo, Shower, Shower cap, Shower chair, Slippers, Socket near the bed, Sofa, Soundproof rooms, Soundproofing, Tea/coffee maker, Telephone, Tile/marble floor, Toilet, Toilet paper, Toilet with grab rails, Toothbrush, Towels/sheets (extra fee), Trash cans, TV, Upper floors accessible by elevator, Valet parking, VIP room facilities, Walk-in shower, Wardrobe or closet, Window, Ironing service, Shoeshine, Bathrobe, Garden, Kitchenette, Spa and wellness center, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Air purifiers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Outdoor fireplace, Staff follow all safety protocols as directed by local authorities, Child pool, Coffee shop, Steam room, Terrace/Patio, Safe

Internet

Free Wi-Fi, Wi-Fi available in all areas, Free Internet

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Shangri-La Hotel Kuala Lumpur reviews

Shangri-La Hotel Kuala Lumpur
9.0
Excellent
from 3,127 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.2
  • Location 9.0
  • Services 9.1
  • Staff 9.4
  • Value for money 8.6

Recent reviews of Shangri-La Hotel Kuala Lumpur

  • Selene T

    Apr 2019

    Verified Stay

    Highly Suggested!

    Upon arrival in this hotel at this impressive lobby which we profoundly recommend in case you appreciated a great drink, wonderful canapes some time recently eating out and of course evening tea and the unimaginable buffet breakfast. Our room was on the 12th floor with such an amazing view of the Petronas Tower. The only negative point of our stay here was the truth that the exterior is having a renovation and while exploring our evenings around the swimming pool, the clamor was irritating but we get it work and never mind on to spend our short stay. Would definitely suggest this hotel.

    10.0
  • Mary G

    Apr 2019

    Verified Stay

    Perfect Stay

    Shangri-La Hotel Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur Malaysia 4 This is also a good base in order to explore Kuala Lumpur and close to several land marks. The gym was excellent with a good variety of equipment and the spa/sauna/steam room was also good to use. Really did a great job. highly recommended place to stay. The best hotel I've been to, great service, friendly staff, amazing facilities and the location is very accessible to malls and restaurants.The Hotel is so amazing, the pool area was a good size. The breakfast was really good with all kind of options.

    10.0
  • Jessica R

    Feb 2019

    Verified Stay

    Perfect Stay!

    The best hotel I've been to, great service, friendly staff, amazing facilities and the location is very accessible to malls and restaurants. The Hotel is so amazing, the pool area was a good size. The breakfast was really good with all kind of options. This is also a good base in order to explore Kuala Lumpur and close to several land marks. The gym was excellent with a good variety of equipment and the spa/sauna/steam room was also good to use. Really did a great job. I highly recommend to place, very satisfied.

    10.0