The staff team were exceptional, highly professional and possessed great knowledge and demonstrated outstanding customer service. We did not encounter a single staff member who wasn’t absolutely charming and helpful. Overall, we did really enjoy our time there and we had a great memorable experience. Location is very good, connected to central embassy mall and BTS, very convenient to look around shopping and food. The room is very clean and comfortable. Beautifully designed hotel, it really stands out from the rest. We had a great time there and will definitely stay here again.