Arrived yesterday and it was so nice to get to a room that was ready after our long flight. Air conditioner set perfectly.I called once I landed so it was fine if it wasn’t ready as we were going for lunch anyways but still nice to unload bags and freshen up. They knew 3 people so had extra towels in the bathroom. Staff were all friendly. The gentleman at the door recommended a great ramen noodle restaurant, not expensive, close to the hotel so great recommendation. They are very busy hotel but I’m impressed with the staff. Sometimes people forget it’s busy sometimes so if staff chat to each other it’s normal. As long as they do their job with a smile. It’s their down time til the next rush of tourists. Bed comfortable, clean and kitchenette convenient. Didn’t find traffic noise bothered me, maybe I’m a city girl. Wakiki is a busy city. Woke up to birds chirping so it shows how much this city does care about the trees, and foliage, air etc. Love they have coin laundry. I work in high end hotel so nice to find a charming great location hotel that great for a quiet family vacation. Great deal with the 10 dollar per day to use in the restaurant insight. Free bicycle rental and DVD, and free WiFi. Beds perfect. For the price this is a gem.