Every member of staff was so pleasant and welcoming all the time and could not have done more to make our stay any better. They made me feel like a special guest from the beginning to the very end of my stay. I'm sure if next time i will be visiting Seoul I'm going to stay in the same hotel. Facilities everything you may need is in there. I would definitely recommend this place. Convenient location with walkway connecting to department store and station. Make sure to make reservation here to secure your spot.