Love seeing the Manager being so hands on with the hotel. The staffs were super helpful and friendly when we arrived. Checking in and out was quick and easy. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Very friendly. Hotel condition and amenities are excellent. Breakfast buffet selection had multiple local and Western options for any taste and dietary restriction. The upsell package, which includes being able to eat/snack often throughout the day, among other particulars, was well worth it. Everything is just right as always seen in any InterContinental Hotels. No disappointment.