The staff across the entire hotel was top notch! The restaurants were excellent, the decor was very nice and parking was easy. I would absolutely stay at this hotel again! We really loved the European restaurant with the great happy hour. Nice clean rooms. Some have refrigerators which is nice, although no microwave which is a bummer. My only issue was not being able to cool the room off to below 65 degrees each night. I am used to sleeping with the windows open and lots of fresh cool air, so not being able to at least cool the room a bit more made it a bit difficult to sleep. Occasionally the hallways smelled like cigarette smoke but the hallways & rooms are supposed to be non smoking. All in all, if visiting Berlin I would stay here again.