The location is smack in the middle of Chinatown, surrounded with lots of good food, bars and good shopping. The hotel is next to an art gallery, historical places of worship and the subway. Process of checking in was smooth and fast. Staff were so friendly and accommodating and always greeted us with a smile. I left an item behind in the room and they were quick to help. The room that I booked was huge and Super comfortable. I love the minimalist approach of the decor and interior design, clean lines, beautiful lighting and loving the marriage of the old and the modern. Like the other reviews, the sound proofing isn't well. You can hear conversations from the neighbors. But overall, we still had a pleasant stay at this hotel.