The front staff was always smiling and went out of their way to be helpful, which was most appreciated. The hotel is well maintained and its location unbeatable - after parking our car, we literally walked to all of our planned destinations over two days. Our room was significantly larger than expected, which may well have been because we had been issued an 'accessible' room that we had not requested. Although over-size, there were some strange contraptions surrounding the toilet that we would have preferred had not been there and a panic button (actually pull string) between the beds which was a little disconcerting. The breakfast buffet was exceptional. We will definitely book the Hotel London again the next time that we're in Tartu, although I will make a point of requesting a standard (non-accessible) room. Nothing more I could ask for just continue giving guest the great service that you provide.