This hotel gave me mostly a good experience. This in spite of the hotel being quite old and really a trans-morphed Holiday Inn at this time. When the new main building gets ready this will be a real Crowne Plaza. But the staff did a very good job with the resources they had and my stay was mostly good. The only glitch was the restaurant where I was by mistake offered bread with gluten even after requesting glutenfree. And I assumed that the second offer was gluten free and ate it. Which resulted in a lot of itching that still goes on. A really nice touch was that they even called me about my request for gluten free bread for breakfast to confirm. Nice. And during breakfast I was always offered glute free bread. Room oldish but clean. Personnel very polite and attentive. A good night's sleep. So all in all I will go there again when in Riyadh.