Best Western i-City Shah Alam

Best Western i-City Shah Alam


A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, Malaysia

ExcellentBased on 2,681 reviews


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About Best Western i-City Shah Alam

Best Western i-City provides elegant 4-star accommodation in Shah Alam. It also offers a coffee bar, 24-hour room service and free Wi-Fi.

The hotel provides a garden to relax in, as well as f...

Good to Know

To Downtown2.4 mi
Nearest airportKuala Lumpur Intl
Distance to airport27.1 mi


Check-in time2:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+60 355 219 000

Amenities at Best Western i-City Shah Alam

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • Computer use available
  • ATM on-site
  • Electric kettle
  • Entire unit wheelchair accessible
  • Fire extinguisher
  • Laundry facilities
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Kitchenware
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Private bathroom
  • Garden
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Storage available
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Fireplace
  • Grill
  • Elevator
  • Secured parking
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Accessible parking
  • Slippers
  • First-aid kit
  • Microwave
  • Sofa
  • Alarm clock
  • Sofa bed
  • Enhanced cleaning
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Toothbrush
  • Clothes rack
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Walk-in shower
  • Wardrobe or closet


  • Fitness center
  • Pay-per-view channels
  • Water park
  • Shopping


  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Photocopier service
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • 24-hour security
  • Airport shuttle (surcharge)
  • Video conferencing
  • Shuttle service (free)
  • Conference rooms

Hotels Similar to Best Western i-City Shah Alam

Reviews for Best Western i-City Shah Alam

Very goodBased on 2,681 verified guest reviews

Pros +
  • The room service was especially delicious! (in 153 reviews)
  • "Clean room, nice view, cozy." (in 153 reviews)
  • Staff is friendly and helpful. (in 131 reviews)
Cons -
  • There was room cleaners disturbing. (in 88 reviews)
  • There was room cleaners disturbing. (in 80 reviews)
  • No signboard for hotel entrance (in 30 reviews)

Traveler type:
Sort by:
10.0 Wonderful
excellent duty manager very helpfull
9.1 Wonderful
so nice and happy moment...
9.1 Wonderful
The location was marvelous.The I-city view is just the view of the shop, not the light garden. Early morning can freely go for jogging. Only difficult to get outside food especially for breakfast. Only one scan card was given for the room, so when going down with family left behind in the room, we have to seek assistant from the front desk to going up the lift.The ICT staff especially Red Carpet doesn't really know how to treat special children, we parents felt very offended when they want to check the height of my special child as we mention she is special and cannot stand.We lost 10 minutes of our time just to clarify this.

Photos of Best Western i-City Shah Alam

Where is Best Western i-City Shah Alam

Getting Around

Shah Alam Bus Terminal (Seksyen 17)1.8 mi
Shah Alam Stadium4.1 mi
Shah Alam Bus Terminal (Seksyen 13)4.4 mi
Shah Alam Batu Tiga5.2 mi

FAQs when booking at Best Western i-City Shah Alam

How close is Best Western i-City Shah Alam to the nearest airport, Kuala Lumpur Subang Airport?

The distance between the closest airport, Kuala Lumpur Subang Airport, and Best Western i-City Shah Alam is 6.7 mi and the expected drive time is about 0h 13m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

What is the best way for guests to get from Kuala Lumpur Subang Airport to Best Western i-City Shah Alam?

Getting from Kuala Lumpur Subang Airport to Best Western i-City Shah Alam can be as easy as renting a car at the airport’s rental desk for, on average, $44/day in Shah Alam. Luckily, Best Western i-City Shah Alam has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Best Western i-City Shah Alam guests. This is often the most cost-effective method of transportation when visiting Shah Alam.

How close is Best Western i-City Shah Alam from the Shah Alam city center?

Best Western i-City Shah Alam is just 2.4 mi away from the center of Shah Alam. You can easily get to other landmarks from Best Western i-City Shah Alam, including Shah Alam Stadium, which has been found to be a popular place to visit amongst tourists.

What is the Best Western i-City Shah Alam phone number?

The best way to contact Best Western i-City Shah Alam is by calling +60 355 219 000.

Does Best Western i-City Shah Alam have Wi-Fi available?

Yes, Best Western i-City Shah Alam has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Best Western i-City Shah Alam?

Best Western i-City Shah Alam does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Best Western i-City Shah Alam?

Check-out should be before 12:00 PM. For checking in at Best Western i-City Shah Alam, guests should plan for any time after 2:00 PM on the day of their scheduled arrival.

How much does it cost to stay at Best Western i-City Shah Alam, Shah Alam?

Best Western i-City Shah Alam room prices depend on your dates, room type and availability. The average price found recently is $39/night, with the best deals starting from $27/night. To see current deals, enter your dates in the form above.

Is there a restaurant at Best Western i-City Shah Alam?

There is a restaurant located in Best Western i-City Shah Alam. Please contact them for kitchen hours. For drinks at the accommodation, there is a bar available.

Does Best Western i-City Shah Alam have a laundry service?

This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

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