Being our first time to cairns me and my sister had no idea what to expect. I don't usually write reviews but was so impressed by this place! We arrived at Alamanda Palm Cove and were immediately greeted by staff with a glass of champagne and big smiles. The staff went above and beyond to make our trip extra special from organizing transfers and bookings for the tours, to carrying our bags to our rooms and even unpacking our groceries whilst we were out exploring the sights. They made things so effortless for us and nothing was too much trouble. Whenever we had a question they were happy to help.