Westgate Smoky Mountain Resort

915 Westgate Resort Road, Gatlinburg, Tennessee United States

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Book by Phone: 1-800-355-9742

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Good, 7.3

Superb dining

Good value

Excellent service

731 reviewsfrom verified guests

Dolly Parton’s amusement park in Pigeon Forge, Dollywood, is situated just six miles from this resort. The cabins at the Westgate Smoky Mountain Resort have walking trails from them that lead guests into the woods of the Great Smoky Mountains National Park. Guests enjoy watching craftsmen at the local Arts and Crafts Village, or souvenir shopping at the local shops. Trolley service is available from the Westgate Smoky Mountain Resort and goes to area attractions as well as Dollywood in Pigeon Forge.

Most of the suites at the Westgate Smoky Mountain Resort offer views of the river or mountainside, and include kitchens, spas, washer and dryer units, fireplaces, and more.

The resort and cabins occupy 70 acres of land. The property has the 60,000 square foot Wild Bear Falls Water Park (extra fee), two outdoor swimming pools, and hot tubs for all the water fun you could want. Guests of the Westgate Smoky Mountain Resort can get their workout at the on-site fitness facility and stock up on food at the on-site marketplace. A health spa, restaurant, and lounge are also located on the premises.

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Hotel Features

General

Room Service, Pet Friendly, Disabled Access, Air Conditioned, Non-Smoking Rooms, Refrigerator, Cable / Satellite TV, Kitchenette, Coffee / Tea Maker, Microwave, Hair Dryer, TV, CD Player, DVD Player, Disabled Accessible Rooms, Wheel Chair Access, Shower, Spa/Jetted Tub

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Sauna, Excursions, Billiards, Playground, Hiking, Fitness Facilities, Jacuzzi, Massage, Spa & Wellness Centre, Body Treatments, Facial Treatments, Child Pool, Pool Indoor, Pool Outdoor, Games Available

Services

Business Center, Concierge, Elevator / Lift, Dry Cleaning, Babysitting / Child Services, Banquet Facilities, Conference Room(s), Multilingual Staff, ATM / Cash Machine, Meeting Rooms, Laundry service, Shops, Desk, Ticket Service, Audio/Visual Equipment, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

The hotel has free parking.

Check-in

From 4:00 PM

Check-out

Prior to 10:00 AM

Guest Reviews

A summary of 731 guest reviews

32 guests reviewed the internet connection, 19 said it was free, but 13 mentioned they had to pay
31 guests mentioned the check-in/check-out process in a review, 11 felt it was efficient, 20 said it was slow
We found 34 reviews that recommend eating at the restaurant, only nine said to avoid it
120 mentioned the cost of their booking in a review, 76 thought it was a fair price
177 guests mentioned the staff in a review, 139 found them helpful and polite
16 guests thought the rooms were noisy