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The Fairmont Empress

721 Government Street, Victoria (British Columbia), Canada

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Book by Phone: 1-800-355-9742

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Very Good, 8.3
Good value
Good for shopping
Harbour views
915 reviewsfrom verified guests

The Fairmont Empress is one of the Victoria accommodations situated right on the Inner Harbour just near downtown Victoria. The hotel puts guests within reach of many of Victoria’s sights, including parks, walking trails, museums, historical sites, shopping centers, and restaurants. Because the Fairmont Empress is so close to the Inner Harbour, guests can easily reach the water, whale watching, and other water activities. Guests can also either walk, drive, or take a bus into town.

The rooms of the Fairmont Empress are outfitted with cozy furniture, including armchairs. Each room can accommodate up to four people, and the rooms have enough space for temporary beds and cribs, which the hotel can supply.

This hotel is a large resort that offers guests many amenities including views of the sea, courtyards and gardens, and the city itself. The Fairmont Empress is an old-fashioned hotel that includes modern amenities like a golf course, an on-site spa, and a restaurant that serves British high tea in the afternoons.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Pet Friendly, Disabled Access, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Kitchenette, Coffee / Tea Maker, Microwave, Hair Dryer, Complimentary Toiletries, TV, CD Player, Disabled Accessible Rooms, Wheel Chair Access, Bathrobes, Towels, Shower, Spa/Jetted Tub, Kids Club, Cots, Highchairs, Picnic Area/Tables, Family Room, Bedding/Pillow Choices

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Tennis Courts, Golf Course, Medical Assistance Available, Sauna, Bath / Hot Tub, Spa bath / Jacuzzi, Excursions, Garden, Playground, Salon, Fitness Facilities, Jacuzzi, Massage, Solarium, Spa & Wellness Centre, Steam Bath, Beauty Salon, Body Treatments, Facial Treatments, Child Pool, Pool Indoor, Games Available, Doctor on call

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Bicycle Rental, Shops, Computer, Laptop, Photocopier, Desk, Direct dial phone, Ticket Service, Ballroom, Audio/Visual Equipment, Exhibit Space, Supervised child care/activities, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out, Shoe Shine

Internet

High-speed Internet is available at this hotel. Wireless internet on site. Internet via modem/data port is available.

Parking

Valet parking is offered at the hotel. Paid parking is available. Bus parking is available. There is an airport shuttle that runs from the hotel.

Check-in

From 4:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by The Fairmont Empress...

What are your breakfast options?
Regarding breakfast, the Empress Room offers breakfast daily from 7:00 am to 11:00 am with an a la carte menu and currently an express breakfast to go for $10 which includes choice of coffee or tea, one piece of fresh fruit and choice of three mini muffins, Danishes or croissants.

Other breakfast options include:

Milestone’s – Across the street. Hours of operation: Monday – Friday opens at 11:00 am, Saturday at 10:00 am, Sunday at 9:00am and closes at 10:00 pm on Sunday – Thursday and 11:00 pm Friday - Saturday.

Sam’s Deli – Hours of operation: Monday – Saturday from 7:30 am – 8:00 pm and Sunday from 8:30 am – 8:00 pm.

Rebar (vegetarian) – Located at Bastion Square. Hours of operation: opens daily at 8:30 am and closes at 9:00 pm except on Sundays at 3:30 pm.

Blackfish Café – Hours of operation: open from 8:00 am – 8:00 pm daily.

Blue Fox Café - Hours of operation: Monday – Friday from 7:30 am – 4:00 pm and Saturday - Sunday from 8:00 am – 3:00 pm.

Dilettante’s Café – Hours of operation: Open daily from 8am – 8pm (9pm on Fri. & Sat.)

Blue Crab Bar & Grill – Hours of operation: open daily from 6:30 am until 10:00 pm.

James Bay Tea Room – Hours of operation: open Monday – Saturday from 7:00 am – 5:00 pm and Sunday from 8:00 am – 5:00 pm.

Liberty Java & Juice – Hours of operation: daily from 7:00 am – 6:00 pm.

John’s Place – Hours of operation: Monday – Friday from 7:00 am – 9:00 pm and Saturday - Sunday from 8:00 am – 10:00 pm.

Shine Café – Open Monday – Saturday from 8:00 am until 4:00 pm. Sunday hours are from 9:00 am to 3:00 pm.
What transport is available to get around?
For transportation to the Victoria Airport there is either taxi service for $55 - $60 each way or there is a service called Akal Airport Shuttle that departs the Airport every 30 minutes at the rate of $21 per person and leaves the Fairmont Empress every hour at 10 minutes past the hour. We would recommend rent a vehicle if visiting beaches etc.

If you are looking for transportation to Butchart Gardens, there is a company called CVS Tours which departs just half a block from the Fairmont Empress at 811 Government St. that provides a tour to the Butchart Gardens. The departure times currently are 9:00 am and every 45 minutes until 4:00 pm. The rate for the roundtrip tour including admission is $48 plus 12% tax per person and does not have to be booked in advance. You do not have to stay with the same bus but can come back at your leisure departing the Butchart Gardens currently every 45 minutes from 9:35 am to 6:15 pm. If you where to take the regular city bus with BC Transit, you would be taking the #75 from behind our hotel on Douglas St. The cost for the city bus is $2.50 per person and would take approximately 1 hour to the gardens. The Butchart Gardens opens at 9:00 am and closes at 6:00 pm with viewing until 7:00 pm; the admission rate is $26.19 for adults.
What can I do nearby?
Attractions in the area include:

Royal British Columbia Museum – a 5 minute walk
The Butchart Gardens – a 30 minute drive
Butterfly Gardens – a 30 minute drive
Craigdarroch Castle – a 30 minute walk
Art Gallery of Greater Victoria – a 25 minute walk
Miniature World – a 5 minute walk
Undersea Gardens – a 5 minute walk
Maritime Museum – a 10 minute walk
Emily Carr House – a 10 minute walk
Victoria Bug Zoo – a 5 minute walk
Point Ellice House – a 10 minute drive or 15 minutes via harbour ferry
Kid’s Petting Farm – a 15 minute walk
Gray Line Tours – departure at the corner of Government St. and Belleville St.
City Tours – 1 ½ hours
Butchart Gardens Tours – 3 hours
Do you have internet?
We do offer high-speed internet wired and wireless at the Fairmont Empress for a charge of $15.62 for 24 hours. If you are a Fairmont Presidents Club member the internet is complimentary. We also have two complimentary computers located in our Upper Lobby area.
Do you provide parking?
We offer valet or self parking for guests at the same price of $30 per day with 'in and out' privileges and is valid until 4:00 pm on the day of your departure.

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Guest Reviews

A summary of 915 guest reviews
  • Disapproval Out of 50 reviews, 39 said the rooms were in bad condition
  • Disapproval 60 guests reviewed the bathrooms, 43 felt they were small
  • Approval 194 mentioned the cost of their booking in a review, 136 thought it was a fair price
  • Approval We found 23 reviews that said the shopping in the area was good, only one felt the options were limited
  • Approval Out of 20 reviews about the hotel's harbour view, 18 said it was magnificent
  • Approval 21 guests reviewed the check-in/check-out process, 16 said it was quick

Read more guest reviews on the following websites

Guest Reviews

The Fairmont Empress Very Good, 8.3
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915 guest reviews

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