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The Fairmont Empress

721 Government Street, Victoria, British Columbia, Canada

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Book by Phone: 1800 666 2691

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Very Good, 8.2
Harbour views
Good for shopping
Good value
1,912 guest reviews

Opened in 1908, the Fairmont Empress is set in Victoria. This resort is located only a short walk away from Royal British Columbia Museum and British Columbia Parliament Buildings.

For fitness and leisure, the Fairmont Empress offers an indoor pool and a fitness centre. As an additional service for parents with young children, the resort offers a kids club. There is a beauty salon, a news stand and a beauty centre within the resort.

The rooms at the Fairmont Empress were refurbished in 2003 and include cable / satellite channels, a TV and a private bathroom. Features include a coffee maker and a mini bar. All rooms are air conditioned and come with a hair dryer, tea and coffee making facilities and complimentary toiletries.

Specialising in Continental dishes, the Fairmont Empress's on-site restaurant offers a variety of delicious meals for guests to try. In the evening, guests are invited to relax in the resort's cosy lounge bar. Guests can also try one of the many bars and restaurants in the vicinity.

The Fairmont Empress is within a 10 minute walk from Maritime Museum of BC and Greater Victoria Public Library, while Emily Carr House and St. Andrew's Cathedral can be reached on foot in less than 20 minutes. Guests can visit the district using the resort's bikes for rent.

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Hotel Features

General

Room Service, Restaurant, Pet Friendly, Bar / Lounge, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Coffee / Tea Maker, Microwave, Hair Dryer, Complimentary Toiletries, TV, CD Player, Bathrobes, Towels, Shower, En suite, Private Bathroom, Kids Club, Cots, Picnic Area/Tables, Breakfast in the Room, Vending Machines, Bedding/Pillow Choices

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Golf Course, Sauna, Bath / Hot Tub, Spa bath / Jacuzzi, Excursions, Garden, Boating, Mountain Biking, Water Activities, Salon, Jacuzzi, Massage, Spa & Wellness Centre, Beauty Salon, Body Treatments, Facial Treatments, Child Pool, Pool Indoor

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Bicycle Rental, Shops, Computer, Photocopier, Desk, Ballroom, Exhibit Space, Supervised child care/activities, Luggage Storage, Shops in Hotel, Souvenirs/Gift Shop, Shoe Shine, Self Laundry

Internet

High-speed Internet is available at this hotel.

Parking

Valet parking is offered at the hotel.

Check-in

From 4:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by The Fairmont Empress...

What are your breakfast options?
Regarding breakfast, the Empress Room offers breakfast daily from 7:00 am to 11:00 am with an a la carte menu and currently an express breakfast to go for $10 which includes choice of coffee or tea, one piece of fresh fruit and choice of three mini muffins, Danishes or croissants.

Other breakfast options include:

Milestone’s – Across the street. Hours of operation: Monday – Friday opens at 11:00 am, Saturday at 10:00 am, Sunday at 9:00am and closes at 10:00 pm on Sunday – Thursday and 11:00 pm Friday - Saturday.

Sam’s Deli – Hours of operation: Monday – Saturday from 7:30 am – 8:00 pm and Sunday from 8:30 am – 8:00 pm.

Rebar (vegetarian) – Located at Bastion Square. Hours of operation: opens daily at 8:30 am and closes at 9:00 pm except on Sundays at 3:30 pm.

Blackfish Café – Hours of operation: open from 8:00 am – 8:00 pm daily.

Blue Fox Café - Hours of operation: Monday – Friday from 7:30 am – 4:00 pm and Saturday - Sunday from 8:00 am – 3:00 pm.

Dilettante’s Café – Hours of operation: Open daily from 8am – 8pm (9pm on Fri. & Sat.)

Blue Crab Bar & Grill – Hours of operation: open daily from 6:30 am until 10:00 pm.

James Bay Tea Room – Hours of operation: open Monday – Saturday from 7:00 am – 5:00 pm and Sunday from 8:00 am – 5:00 pm.

Liberty Java & Juice – Hours of operation: daily from 7:00 am – 6:00 pm.

John’s Place – Hours of operation: Monday – Friday from 7:00 am – 9:00 pm and Saturday - Sunday from 8:00 am – 10:00 pm.

Shine Café – Open Monday – Saturday from 8:00 am until 4:00 pm. Sunday hours are from 9:00 am to 3:00 pm.
What can I do nearby?
Attractions in the area include:

Royal British Columbia Museum – a 5 minute walk
The Butchart Gardens – a 30 minute drive
Butterfly Gardens – a 30 minute drive
Craigdarroch Castle – a 30 minute walk
Art Gallery of Greater Victoria – a 25 minute walk
Miniature World – a 5 minute walk
Undersea Gardens – a 5 minute walk
Maritime Museum – a 10 minute walk
Emily Carr House – a 10 minute walk
Victoria Bug Zoo – a 5 minute walk
Point Ellice House – a 10 minute drive or 15 minutes via harbour ferry
Kid’s Petting Farm – a 15 minute walk
Gray Line Tours – departure at the corner of Government St. and Belleville St.
City Tours – 1 ½ hours
Butchart Gardens Tours – 3 hours
Do you have internet?
We do offer high-speed internet wired and wireless at the Fairmont Empress for a charge of $15.62 for 24 hours. If you are a Fairmont Presidents Club member the internet is complimentary. We also have two complimentary computers located in our Upper Lobby area.
What transport is available to get around?
For transportation to the Victoria Airport there is either taxi service for $55 - $60 each way or there is a service called Akal Airport Shuttle that departs the Airport every 30 minutes at the rate of $21 per person and leaves the Fairmont Empress every hour at 10 minutes past the hour. We would recommend rent a vehicle if visiting beaches etc.

If you are looking for transportation to Butchart Gardens, there is a company called CVS Tours which departs just half a block from the Fairmont Empress at 811 Government St. that provides a tour to the Butchart Gardens. The departure times currently are 9:00 am and every 45 minutes until 4:00 pm. The rate for the roundtrip tour including admission is $48 plus 12% tax per person and does not have to be booked in advance. You do not have to stay with the same bus but can come back at your leisure departing the Butchart Gardens currently every 45 minutes from 9:35 am to 6:15 pm. If you where to take the regular city bus with BC Transit, you would be taking the #75 from behind our hotel on Douglas St. The cost for the city bus is $2.50 per person and would take approximately 1 hour to the gardens. The Butchart Gardens opens at 9:00 am and closes at 6:00 pm with viewing until 7:00 pm; the admission rate is $26.19 for adults.
Do you provide parking?
We offer valet or self parking for guests at the same price of $30 per day with 'in and out' privileges and is valid until 4:00 pm on the day of your departure.

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Guest Reviews

A summary of 1,912 guest reviews
  • Approval 23 guests reviewed the hotel's view of the harbour, 22 said it was magnificent
  • Disapproval We found 26 reviews that said the bathrooms were small, only seven disagreed
  • Approval Out of 24 reviews of the nearby shopping options, 22 said they were very good
  • Disapproval 28 guests mentioned the condition of the rooms in a review, 21 didn’t think they were properly maintained
  • Approval 119 mentioned the cost of their booking in a review, 84 thought it was a fair price
  • Approval Five reviews said this was a classically decorated hotel

Read more guest reviews on the following websites

Guest Reviews

The Fairmont Empress Very Good, 8.2
Cleanliness
Dining
Facilities
Location
Rooms
Service

1,912 guest reviews

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