Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana United States

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Book by Phone: 1800 666 2691

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Very Good, 8.2

City views

Fast check-in

Fantastic bar

1276 reviewsfrom verified guests

Located on famous Canal Street, this New Orleans hotel has a great location for guests wanting to visit the city attractions. The Sheraton New Orleans Hotel overlooks the Mississippi River, and is near Harrah’s Casino, Riverwalk Marketplace, the Aquarium of the America’s, and IMAX Theater. Just a little farther down the road, visitors will find the Louisiana Superdome, the Morial Convention Center, and the Warehouse Arts district. Many world-renowned dining, shopping, and entertainment venues surround the hotel. The Sheraton New Orleans Hotel is located 16 miles from the New Orleans International Airport.

The 1,100 guest rooms at the Sheraton New Orleans Hotel all feature high speed Internet access, telephone with voice mail, in room safes, coffee makers, pillow-top mattresses, down duvets, and feather pillows.

The Sheraton New Orleans Hotel offers guests an on-site restaurant and lounge, an outdoor roof-top pool, a 24-hour fitness center, 24-hour room service, concierge services, sauna/steam and massage services, and an in-house Starbucks. For the business guest, the hotel offers a staffed business center with four computer workstations, as well as an Internet café in the lobby with Internet workstations, complimentary wireless Internet access, and printing services. The facility offers 108,000 square feet of meeting and function space.

Availability and Prices

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Hotel Features

General

Room Service, Restaurant, Pet Friendly, Disabled Access, Air Conditioned, Non-Smoking Rooms, Refrigerator, Cable / Satellite TV, In Room Movies, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, TV, Disabled Parking, Wheel Chair Access, Towels, Shower, Cots, Coffee Shop/Cafeteria, Breakfast in the Room, Ice Machine, Family Room, Bedding/Pillow Choices

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Medical Assistance Available, Sauna, Spa bath / Jacuzzi, Casino, Excursions, Walking, Fitness Facilities, Steam Room, Massage, Health Centre, Pool Outdoor, Games Available, Live Music

Services

Business Center, Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Convention Center, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Computer, Photocopier, Desk, Direct dial phone, Ticket Service, Facsimile, Ballroom, Audio/Visual Equipment, Full-service catering, Exhibit Space, Luggage Storage, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out, Shoe Shine

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel. Paid parking is available. There is an airport shuttle that runs from the hotel.

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

FAQs

The following questions have been answered for you by Sheraton New Orleans Hotel...

What are your breakfast options?: We do offer a breakfast buffet in Roux Bistro, our in-house restaurant on the second floor of the hotel. The cost is $19.95 per person. We also have 24 hour in-room dining. If you would like to go off property for breakfast, there are many options within walking distance of our hotel. One of the most popular and well-known is Mother's Restaurant which is about 3 blocks away on Poydras.
What can I do nearby?: The Pelican Bar is located in our lobby and has a large projection screen tv which shows current sporting events on in the evening. Since we are in the heart of Downtown New Orleans, right on the edge of the French Quarter, your entertainment options are almost endless. Harrah's Casino is three blocks away, and the French Quarter is across the street. Just outside our doors, you'll find five-star dining, amazing music and theatre, and shopping for everyone.
Do you have internet?: As a complimentary service to our registered guests, we do provide both wired and wireless access in our Link@Sheraton. The Link is located in our lobby, and it is well equipped with several computer terminals and printers. The wireless access for the Link extends from the lobby upwards to the second floor of the hotel, where our guests can enjoy free wireless internet connectivity and an appetizing meal from our Roux Bistro Restaurant.

We do offer complimentary high-speed internet access in the guest rooms, both wired and wireless, to our SPG/VIP Platinum guests who have booked their reservations through our website. Daily High Speed Internet Access tiered pricing structure for all other guestrooms is as follows:
512 Kbps - $6.95+tax
1024 Kbps - $9.95+tax
1.5 Mbps - $12.95+tax

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Verified Reviews™

A summary of 1276 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

We found 13 reviews that said the view of the city was outstanding
Out of 35 reviews of the check-in/check-out process, 26 said it was quick
44 guests reviewed the internet connection, 24 said it was free, but 20 mentioned they had to pay
38 guests mentioned the bar in a review, 35 thought it had a great atmosphere and selection
We found 631 reviews that said the hotel is in a convenient location
Out of 195 reviews about room cleanliness, 171 said they were spotless