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Tyler Hotels
Quality Inn Tyler
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Quality Inn Tyler
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User Rating
3.5
out of 5
See 107 reviews
Quality Inn Tyler
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2843 W. N.W. Loop 323
Tyler, Texas, United States
Description:
Amenities:
Description:
Welcome to the Quality Inn Conference Centre, a Tyler hotel near Caldwell Zoo which offer exceptional service and excellent facilities in a soothing ambience. Conveniently located off Interstate 20, the Quality Inn Conference Centre Tyler is minutes from area attractions like the Caldwell Zoo, the Harvey Convention Center, Tyler Municipal Rose Garden, Texas College and the East Texas Symphony Orchestra. This inn boasts an array of splendid accommodation units that are elegantly designed and well furnished with all the modern conveniences assuring a pleasurable stay. Guests can start their day with delicious breakfast and later dine on a variety of dishes at any of the variety restaurants that are in the surrounding area. This property houses well outfitted banquet facilities to organise any kind of event. You can visit Lake Palestine and Lake Tyler that offer boating, water sports, fishing, marinas, beaches and camping area.
Amenities:
24 Hour Reception
Air Conditioned
Banquet Facilities
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Conference Room(s)
Disabled Access
Elevator / Lift
Fitness Room
Free Breakfast
Gymnasium
Hair Dryer
High-speed Internet
Meeting Rooms
Microwave
Non-Smoking Rooms
Parking
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Swimming pool
TV
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Overall rating
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Date of Stay:
April, 2009
The staff was quite helpful. The place was clean but not very well maintained. For example we used the stair well to access out room and the plaster had come off the walls.
Date of Stay:
June, 2009
Staff was helpful and friendly. For the star level was a decent hotel. Friendly staff rooms were clean. Would stay again.
Date of Stay:
April, 2009
I booked a room at this hotel last week for business and the local management for the Quality Inn did not honor the confirmed reservation. I had to travel 15 miles down the road to find a substandard replacement, and the Quality Inn management did not offer to compensate us. I have reported this to their guest services hotlilne with no result. When I first arrived at the hotel they told me that they had damage from a recent storm but no damage was apparent. Then they told me that they could not find my reservation, then when I produced a confirmation number, they claimed that it was canceled but could not produce a cancellation number. Our travel agency called them and was told that they had oversold the hotel. I use a online travel website for my personal travel and wish that I had booked it thru them as they would have handled finding me another room.
Date of Stay:
April, 2006
Hotel was adequately clean, although the smell of the air freshener was strong and nauseating. Several things in the room didn't work-coffeemaker, dryer, safe. Breakfast was adequate...but free. Excellent staff.
Date of Stay:
September, 2008
This hotel was nice and would recommend it
Date of Stay:
June, 2009
Great hospitality, accommodating and excellent host/hostess. Enjoyed a pleasant, relaxing stay in very accommodating and comfortable setting. Couldn't ask for more.
Date of Stay:
December, 2008
First, let me acknowledge the wonderful staff in attendance at this hotel. They were very professional but also friendly and helpful. The "full breakfast" that was served was very good! Sorry to say...."It's time for some remodeling! The the rooms were old and musty. The furniture (chairs, bed, bathroom walls, all ceilings ) were worn/ torn in places and dirty. The room and hallway carpets were VERY old and dirty. Let's not forget this place is called "Quality Inn???????". All in all, my experience was postive due to the wonderful staff!
Date of Stay:
September, 2007
Electrical power was out for 1/2 hour.
Date of Stay:
May, 2009
Check out time is 12 pm. Room was a bit humid. Agreat stay for the price.
Date of Stay:
October, 2008
The hotel was not lit up so was difficult to find at night. It was clean. There was a definite lack of compassion for travelers with car trouble. It was rather odd to me that only one of the clerks knew anything about where to eat, where to get help for a car. I would have thought that making the effort to find out this information would make business sense.
Date of Stay:
July, 2007
Very clean and everyone was very nice and helpfull. Room was very comfortable.
Date of Stay:
April, 2009
The breakfast was great. The rooms were very clean and the staff very nice. The stopper in the bathtub kept closing. The room was very small, microwave and refrigerator under TV.
Date of Stay:
July, 2008
Just about nothing advertised about this hotel is correct. None of the "amenities" were as described. The restaurant and lounge were closed evenings. The pool is very small, and the water level was down about a foot. The fitness center actually has decent cardio machines, (or rather, had, but they've been neglected for so long they sqeak, creak, and clunk along, apparently just struggling to keep going, like the rest of the hotel.) and what appears to be a random selection of beat-up dumbells. The A/C in the fitness center doesn't work. No wi-fi or landline connection was possible, except for the single computer in the lobby, occupied by teenagers. Finally, as if to confirm the strict policy of non-funcitonality, the toaster set out at breakfast didn't work. The staff was indifferent at best, downright rude at worst. One of the staff came into the fitness center while I was in there and turned off the TV while I was clearly watching it! The hotel is reasonably close to the airport, and nothing else. It is as far from anywhere in Tyler a person would actually want to be as possible. I will definitely not stay there again.
Date of Stay:
April, 2007
The lobby smelled of smoke and old, stale carpet the whole time I was there. Not a great sign! The rooms were dingy, the furniture and fabric outdated and worn. The fitness center was small and cramped. The staff, however, were helpful, and the woman who cleaned my room did a great job. Overall, I think the they're doing the best with what they've got, but the place could use a makeover!
Date of Stay:
November, 2008
We love having a mini fridge and microwave. Also having a FULL breakfast buffet is a major plus. We ate breakfast around 9 and the food was a little old. We stay at this hotel almost everytime we go to Tyler. It is great for overnight trips. Having a mini fridge and microwave in the room is great. We always get a great meal at the breakfast buffet. Just try to eat before 9 because sometimes the food is not as fresh after then.
Date of Stay:
November, 2008
Staff was very friendly and helpful. We found several grass-burrs (stickers) in our bed. We found several grass-burrs (stickers) in our bed - one inside the pillow case, one between the mattress and the bottom sheet, one between the two sheets. That was disappointing. The breakfast, though it was a full breakfast, was mediocre as far as quality and taste. We had a very loud, noisy fan of some sort outside our patio door. Otherwise, everything was fine, but nothing spectacular. On a positive note, the staff was extremely helpful and friendly.
Date of Stay:
October, 2008
Super clean, beautiful room, friendly staff, great rates. Elevator too far away from our room, but all else was great! This hotel is a great find for us. The room was very attractive, super clean and conveniently located. We had some unforeseen plumbing problems that were immediately and courteously handled. We will return if we are in this area again. Great service, great staff!
Date of Stay:
September, 2008
The full breakfast was excellent. They could have had more luggage carts, but they were extremely busy. I liked the free full breakfast and the water pressure in the shower was excellent. For a Hurricane evacuation hotel it was nice.
Date of Stay:
August, 2008
Breakfast. The foul smell, the unbelievably bad staff, pretty much everything was poo. I was amazed at how unfriendly, discourteous, and rude, the staff could be I was appalled at the odour of stale smoke, dampness and mould, that was forever fresh. I'm not usually one to complain, and I didn't but I would certainly not recommend this place.
Date of Stay:
August, 2008
Breakfast was the best, forget the continental breakfast, this was the best. The pool was the best. I can't think of anything. Staff was friendly, good location. Cant think of anything negative. I was looking for just a place to stay, but my family and I very much enjoyed this Hotel. Even the vending machines had a variety of munchies. The pool was wonderful for the kids and us.
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