All reviews
The beds were incredibly comfortable. The hotel was clean, well-equipped, and convenient.
Need another area for adults to relax. Expected, but lots of hyper teens!
Beautiful resort, very clean and busses to and from universal are extremely convenient
The food was not very good at the restaurant. We waited almost 40 minutes and then I think they forgot our order.
It is a very nice hotel with everything that you need for a good stay, very close to Epic Universe, which was the park we were visiting, with free shuttles to that park and to the other universal parks
There was nothing I did not like
not much
So very basic. Food is horrific.
Location obviously. And the gym and pool . Great design
Food options could be wider and please let’s have toast on the menu !
The pool was big, lifeguards were friendly, rooms were nice, shuttle was convenient
This hotel is advertised as being part of universal but it is run by a different company, as a result and experience that I thought would be seamless with far from it. They were unable to accommodate very basic needs, such as different pillows.
Easy convenient locations, good outside bar with solid drink menu, busses were on time and made park travel very easy.. nice café with basic essentials.
It should have a microwave in ths room.