10.0 ExcellentTracey, Apr 2024
LikedThe room was very clean and tidy, the harbour views from our balcony were amazing!
DislikedI could not fault the property at all.
10.0 ExcellentMarie, Apr 2024
LikedMeals were great $ were according to quality. Location/views were phenomenal, room service were on point.
Dislikedn/a
10.0 ExcellentSuzann, Apr 2024
LikedExcellent location, amazing view, facilities good, pool was actually warm!
DislikedThe spa had no bubbles.
9.0 ExcellentArthea, Apr 2024
LikedLocation, location, location. Balcony overlooking Sydney Harbour. Easy access to ferries, restaurants, Circular Quay, Opera House, Botanical Gardens, and Cruise terminal. Loved, loved our balcony overlooking the Harbour. The apartment was attractive and well equipped. Appreciated the washer and dryer in the kitchen area. You could pay 3 x more for a room nextdoor or stay at Pullman with a far superior room, same view, and larger balcony. No brainer.
DislikedThe food in the restaurant and bars was only OK, but with all the restaurants in easy walking distance it did not matter.
6.0 GoodAriane, Apr 2024
LikedThe room itself and view was amazing. When complaining, staff rectified swiftly any issues, like the shower gel. When we mentioned our challenges at checkout, the staff took our feedback seriously and addressed our concerns in a very professional and satisfactory way for us, leaving me in a somewhat more positive mind of our stay.
DislikedNot what you expect from the price you pay - would not recommend or stay again. Staff were not very friendly at check in, we seemed to be an inconvenience to their day. I had previously called with questions and staff didn't speak English well enough to understand me. This wasn't a problem when we were staying though. Rooms were amazing, however fridge contained items from previous tenant and shower gel was empty. Room service was shocking, arrived cold and drinks in paper cups, part of order missing, and with only one set of cutlery for 2 meals ordered. One day we couldn't reach room service at lunch time at all and have up after three attempts. It's very noisy due to its location when you want the balcony doors open. No floor length wardrobe for dresses, e.g. wedding dress.
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