Trellis Canyon Creek/Richardson
7.8
Good
(423)
Updating price...

Trellis Canyon Creek/Richardson

7.8
Good
423 reviews
Updating price...

Overview

Hyatt House Richardson is an up-scale, all suite hotel that features one bedroom and two bedroom, two-bath suites. Each suite has a spacious living and work area, as well as a fully equipped kitchen. Each bedroom has its own private bath, TV and phonFarePortal
Hyatt House Richardson is an up-scale, all suite hotel that features one bedroom and two bedroom, two-bath suites. Each suite has a spacious living and work area, as well as a fully equipped kitchen. Each bedroom has its own private bath, TV and phone line with voicemail. Complimentary high speed internet access is provided. Also included are a complimentary breakfast buffet, shuttle service within 5 miles, and a 24-hour convenience store for snack or personal items. An exercise room, pool, whirlpool, and guest laundry are also available.The Hbar offers beer, wine, and cocktails, as well as, a lite dinner menu served daily between 5pm and 10pm.PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.FarePortal
7.8
Good rating
Based on 423 verified guest reviews

Available rates

Tue 9/23
Wed 9/24

Amenities

  • Wi-Fi
  • Air-conditioned
  • Laundry facilities
  • Business center
  • Pets allowed on request. Charges may apply.
  • Restaurant
  • Laundry service
  • ATM on-site
  • 24hr front desk
  • Safe

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.

The neighborhood

Exact location provided after booking

What's nearby

  • Charles W. Eisemann Center for Performing Arts15 min walk

Reviews

7.8
Good
423 verified ratings
Wonderful
208
Very good
61
Good
59
Okay
22
Fair
27
Mediocre
16
Poor
30

Summary of reviews

Pros (+)
  • Very comfortable and breakfast was deliciousin 59 reviews
  • "Ful fridge and freezer, stove closet bathroom living area."in 1 review
  • "Wonderful staff, comfortable bed."in 10 reviews
Cons (-)
  • "In Richardson TX, they were the mask police at the Hyatt House."in 1 review
  • The front desk lady didn't even apologize.in 4 reviews
  • First day there was no milk for cereal.in 2 reviews
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Score by provider

All reviews

4.0
Mediocre
Mcneal, Apr 2024
Pros (+) The location
Cons (-) Bathroom dirty, tv didn't work, roaches in kitchenette
7.0
Good
Laura, Apr 2024
Pros (+) The price was great and the room was large with a kitchenette. Parking was free and the location was excellent for us.
Cons (-) The key card didn't work when we arrived, and we had to get maintenance to come help us. The place was clean, but a little run down. Someone had used spackle on the floor grout so it kept coming off and sticking to our feet. The transition strip between the carpet and the kitchen tile was loose and it was a trip hazard.
6.0
Okay
Tremaine, Mar 2024
Pros (+) The location and price of the unit was really good. The beds were really comfortable.
Cons (-) The sofa was uncomfortable and I didn't like the smell of my room.
10
Wonderful
Samantha, Feb 2024
Pros (+) The property is actually a lot better than I thought it would be! Safe environment and spacious. I’m very happy with the location as well. Valerie at the front desk was so responsive and kind for any questions I had after hours. She is great!
Cons (-) Everything has been smooth with our stay beee
2.0
Poor
Eric, Jan 2024
Pros (+) It's been almost 2 weeks and I still have not received my deposit back
10
Wonderful
Kristi, Jan 2024
Pros (+) Comfortable
8.0
Very good
Atsuko, Jan 2024
Pros (+) It was located at our convenience.
Cons (-) There is no wheelchair access so we had to carry our suitcase even we were at first floor. Because of the holiday there were none stuff available at the property.
1.0
Poor
Verified Hotel Guest, Dec 2023
Pros (+) Nothing never answer phone
7.0
Good
John, Dec 2023
Pros (+) Very convenient location, good price
Cons (-) Furnishings were well worn, not in disrepair but not new
5.0
Fair
Chris, Dec 2023
Pros (+) Location from work was good. Cleaning staff was good.
Cons (-) The desk chair was very uncomfortable. Had to kill a roach in the room. The stove light and fan did not work. Refrigerator was loud. Too many smokers. Middle washing machine leaks.