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HM Playa del Carmen
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Located in Playa del Carmen (Gonzalo Guerrero), HM Playa del Carmen is within a 10-minute walk of Quinta Avenida and Nuestra Senora del Carmen Catholic Church. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Excellent 8.8
292 guest reviews
Best Deals
1 night, 2 guests
Fri, Mar 5
Sat, Mar 6
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Hotel Features
Activities
Fitness center
Policy
Pets not allowed
Services
Car rental, Wake-up service, Daily housekeeping, Concierge service, Currency exchange on-site, Laundry service, Multi-lingual staff, Contactless check-in/check-out, Tour desk, Airport shuttle (surcharge), Shuttle service (additional charge)
General
Free valet parking, Non-smoking rooms available, Terrace/Patio, Family rooms, Beach towels, Linens, Towels, Fan, Safety deposit box, Cribs available, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Shampoo, Pool bar, Shops (on site), Room service, Shower, Physical distancing in dining areas, Physical distancing rules, First-aid kit, Property is cleaned by professional cleaning companies, Snack bar, Outdoor pool, Sofa bed, Balcony, Bathtub, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Parking, Body soap, Hairdryer, Telephone, Use of cleaning chemicals that are effective against coronavirus, Cable or satellite TV, Tile/marble floor, Air-conditioned, Refrigerator, Toilet, Guest accommodation is disinfected between stays, Toilet paper, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Safe, Delivered food is securely covered, Clothes rack, Food can be delivered to guest accommodation, Gay friendly, Guests can opt-out of accommodation cleaning service, Complimentary breakfast, TV, Conditioner, Staff follow all safety protocols as directed by local authorities, Desk, Garden, Private bathroom, Wardrobe or closet, 24hr front desk, Designated smoking area, Storage available, Private parking
Internet
Free Wi-Fi, Wi-Fi available in all areas, Internet
Check-in
3:00 PM
Check-out
12:00 PM
Guest Reviews
HM Playa del Carmen
Excellent
Based on 292 reviews
Rating summary
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Location
9.2
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Value for money
8.5
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Room quality
10.0
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Facilities
9.2
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Cleanliness
9.1
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Services
8.6
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Food
8.5
Who stays here?
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Families
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Groups
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Couples most popular!
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Solo travelers
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Business travelers
This hotel has no reviews yet.