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HM Playa del Carmen

Avenida Constituyentes 180, 77720 Playa del Carmen, Quintana Roo, Mexico
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Located in Playa del Carmen (Gonzalo Guerrero), HM Playa del Carmen is within a 10-minute walk of Quinta Avenida and Nuestra Senora del Carmen Catholic Church. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Excellent 8.8
292 guest reviews

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1 night, 2 guests Fri, Mar 5 Sat, Mar 6 Change

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Fri 3/5
Check-out
Sat 3/6
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Hotel Features

Activities

Fitness center

Policy

Pets not allowed

Services

Car rental, Wake-up service, Daily housekeeping, Concierge service, Currency exchange on-site, Laundry service, Multi-lingual staff, Contactless check-in/check-out, Tour desk, Airport shuttle (surcharge), Shuttle service (additional charge)

General

Free valet parking, Non-smoking rooms available, Terrace/Patio, Family rooms, Beach towels, Linens, Towels, Fan, Safety deposit box, Cribs available, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Shampoo, Pool bar, Shops (on site), Room service, Shower, Physical distancing in dining areas, Physical distancing rules, First-aid kit, Property is cleaned by professional cleaning companies, Snack bar, Outdoor pool, Sofa bed, Balcony, Bathtub, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Parking, Body soap, Hairdryer, Telephone, Use of cleaning chemicals that are effective against coronavirus, Cable or satellite TV, Tile/marble floor, Air-conditioned, Refrigerator, Toilet, Guest accommodation is disinfected between stays, Toilet paper, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Safe, Delivered food is securely covered, Clothes rack, Food can be delivered to guest accommodation, Gay friendly, Guests can opt-out of accommodation cleaning service, Complimentary breakfast, TV, Conditioner, Staff follow all safety protocols as directed by local authorities, Desk, Garden, Private bathroom, Wardrobe or closet, 24hr front desk, Designated smoking area, Storage available, Private parking

Internet

Free Wi-Fi, Wi-Fi available in all areas, Internet

Check-in

3:00 PM

Check-out

12:00 PM

Guest Reviews

HM Playa del Carmen

Excellent

Based on 292 reviews

Rating summary

  • Location 9.2
  • Value for money 8.5
  • Room quality 10.0
  • Facilities 9.2
  • Cleanliness 9.1
  • Services 8.6
  • Food 8.5

Who stays here?

  • Families
  • Groups
  • Couples most popular!
  • Solo travelers
  • Business travelers
This hotel has no reviews yet.