All reviews
Love the location, it is perfect for us to move around KL. Staff are friendly and can see the effort in maintaining the cleanliness of the hotel
The carpets and facilities are too old already. We were a little concerned with the visible soiled carpet, old and slightly smelly. The drainages for shower and toilet are poor. We cant sleep well due to noises from the traffic. Would strongly suggest renovation to improve experience as the location is really very strategic
Superb location, cozy room, and excellent breakfast
Location is excellent - near various public transportation options, as well as tourist attraction such as the Petronas Twin Towers, the KL Towers and more. I stayed in the Executive Twin Deluxe room, which has been renovated quite recently, so room is nice though simple but all with thoughtful functionality. I get access to the "Lounge" which is quite nice, though the menu or variety of the food d...
Lack of variety of the food offered at the "Lounge", almost the same every day, especially the type of salads and the desserts. I wish they "invest" a bit in the variety of fruits offering local/Asian ones in season - eg. rambutans, dragon fruits, bananas, starfruit, mangoes, lairs etc,Read more
The fruits as part of housekeeping
The room is dirty, bathroom not cleaned properly- hair and all from previous guests and the phone has some gunk on it. They cleaned again and still hair was left on the bathroom walls. 🤢
Only location and some staff is really polite.
Property is pretty old, room furniture is old not maintained at all.
Comfortable stay!! Staff is friendly
Bath tub in the bathroom. Wish they had a shower
location, facilities, staff
road noise
Location: The hotel is just meters away from KLCC Twin Towers. very nice. Breakfast: Very good breakfast with a lot of options for everyone. They have dishes for Pakistani's, Indians, Chinese, Malay, Americans and Koreans. It was very nice. Spa & Massage: Very nice must try once. very professional.
There was a weird smell of dampness and mold on all floors. Weird smell in the rooms also. very uncomfortable for new comers. The central AC was not working through the thermostat no matter on what temp we kept it on. The Washrooms had cockroaches which sometimes came in the room also. The bed mattress was very uncomfortable, old and painful on the back. Even though our room was at the back, still...Read more
Location to Klcc is close
TV not working Aircon temperature control not working