Yuzawa New Otani


330 Yuzawa-machi, Yuzawa, Japan

GoodBased on 287 reviews


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About Yuzawa New Otani

Located a short stroll from Echigo-Yuzawa Train Station, the hotel offers guests an ideal base when in Yuzawa. It has a spa and wellness centre, as well as a sauna, a Jacuzzi and massage services.

Good to Know

To Downtown0.7 mi


Check-in time3:00 PM
Check-out time10:00 AM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+81 257 842 191

Amenities at Yuzawa New Otani

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Family rooms
  • Fire extinguisher
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Hot spring bath
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • CCTV in common areas
  • Kids meals
  • Restaurant
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Air purifiers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Open-air bath
  • Guest accommodation sealed after cleaning
  • Pants press
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Private bathroom
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness center
  • Non-smoking rooms available
  • Increased accessibility
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Shampoo
  • Shared bathroom
  • Shared toilet
  • Shower
  • Shower cap
  • Slippers
  • Socket near the bed
  • Sofa
  • Bathtub
  • Bidet
  • Body soap
  • Tatami (traditional Japanese flooring)
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Sauna
  • Toothbrush
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Vending machine (drinks)
  • Wardrobe or closet
  • Drying rack for clothing


  • Bicycle rental
  • Fishing
  • Skiing
  • Karaoke
  • Public bath
  • Table tennis
  • Hiking


  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Meeting/Banquet facilities
  • Ski equipment rental (on site)
  • Ski pass vendor
  • Face masks for guests available
  • Spa
  • Key access
  • 24-hour security
  • Ski storage
  • Shuttle service (free)

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Reviews for Yuzawa New Otani

GoodBased on 287 verified guest reviews

Pros +
  • Good value and great staff. (in 25 reviews)
  • Excellent service and fantastic breakfast (in 23 reviews)
  • Comfortable room with helpful staff (in 19 reviews)
Cons -
  • Room service was a bit lacking. (in 12 reviews)
  • There is no wifi in the room. (in 12 reviews)
  • No wifi in the room. (in 7 reviews)

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Where is Yuzawa New Otani

Most Popular Landmarks

Yuzawa Kogen0.7 mi
Gala Yuzawa0.9 mi
Naeba Ski Resort10.5 mi
Kagura Ski Resort3.5 mi

FAQs when booking at Yuzawa New Otani

What is the Yuzawa New Otani phone number?

For questions regarding your hotel or your stay, call +81 257 842 191.

Does Yuzawa New Otani have Wi-Fi available?

Yes, Yuzawa New Otani has Wi-Fi available to hotel guests.

What is the check-out time at Yuzawa New Otani?

10:00 AM is the check-out time at Yuzawa New Otani. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at Yuzawa New Otani, Yuzawa?

Yuzawa New Otani room prices depend on your dates, room type and availability. The average price found recently is $107/night, with the best deals starting from $73/night. To see current deals, enter your dates in the form above.

Is there a restaurant at Yuzawa New Otani?

Yes, food can be ordered from the Yuzawa New Otani restaurant. Opening times may vary.