The staff was outstanding, friendly, warm and generous. We had an Ocean view room with plenty of space. Buffet Breakfasts and Dinners were included in our deal and the choice was huge. Wifi around the resort was excellent, as well as the Spa. We enjoyed visiting the old town using the hotel shuttle. Historic Hoi An was great for just wandering about, stopping for coffee, and if one wanted, shopping. Very picturesque. There are some minor building renovations underway at present that impacted on the spa services but the interim arrangements were adequate.