I was extremely satisfied with the overall service and the staff. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Every time I called for room service they gave me the impression that nothing was to much of a problem. I felt very comfortable and very welcome here. They go above and beyond their call of duty, and go out of their way to take care of you and make you feel at home. Room was very comfortable, cozy feels and clean. I particulary love the firmness of my bed, I had a very good sleep. The bathroom was a good size. Good location, there's a shopping mall attached to the hotel. We definitely will come back and also recommend this great hotel to friends.