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Shangri-La Hotel, The Marina, Cairns
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Shangri-La Hotel, The Marina, Cairns Hotel

Pierpoint Road Pierpoint Road, Cairns, QLD 4870, Australia Show Map | Official Site

Excellent from 1,981 reviews
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About Shangri-La Hotel, The Marina, Cairns

Centrally located, Shangri-La Hotel The Marina Cairns offers easy access to Cairns's main hot spots. The multiple amenities this elegant hotel features include free Wi-Fi, an outdoor pool and a rooftop terrace.

This modern hotel offers a ballroom, an express check-in and check-out feature and an executive floor. It also provides family-friendly facilities, with room designs and services for families both large and small, plus babysitting/child services and a kids pool. Those staying at the property can also enjoy garden views from the fitness centre.

The rooms are air conditioned and equipped with a pillow menu, a mini bar and a private balcony. They each provide converters/voltage adaptors, tea and coffee making facilities and movies-on-demand.

Guests can enjoy a meal at the in-house bar & grill or use the on-site barbecue facilities. A wide variety of cafés and restaurants are also available in the surrounding area.

Cairns's attractions, such as The Reef Hotel Casino and Esplanade Lagoon, are within a 10-minute walk of Shangri-La Hotel The Marina Cairns. Reef Fleet Terminal is within a two-minute walk, linking guests with the rest of the city.

Excellent 8.0
1,981 guest reviews

Hotel Features


Fitness center, Fishing, Snorkeling, Tennis, Diving, Horse riding, Pay-per-view channels, Table tennis


Pets not allowed


Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wake-up service, Daily housekeeping, Fax/photocopying, Grocery deliveries, Mini-market on site, Special diet menus (on request), Tour desk, Shuttle service (additional charge), Contactless check-in/check-out, 24-hour security, Babysitting/child services (surcharge), Wedding services, Airport shuttle


Increased accessibility, ATM on-site, Cribs available, Gift shop, Laundry facilities, Room service, Smoke alarms, Outdoor pool, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Refrigerator, Designated smoking area, Storage available, Non-smoking rooms available, Terrace/Patio, Linens, Towels, Elevator, Minibar, Pool bar, Iron and ironing board, Accessible by elevator, Adapter, Additional toilet, Alarm clock, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, City view, Clothes rack, Conditioner, Desk, Dining area, Dining table, Drying rack for clothing, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Fan, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Garden view, Hardwood or parquet floors, Heating, Hypoallergenic pillow, Inner courtyard view, Interconnected room(s) available, iPhone dock, Key card access, Kids meals, Kid-friendly buffet, Laptop safe, Lowered sink, Mountain view, Non-feather pillow, Outdoor dining area, Outdoor furniture, Pants press, Pool towels, Pool view, Pool with a view, Private bathroom, Quiet street view, Radio, Raised toilet, Roll-in shower, Rooftop pool, Safety deposit box, Sea view, Seating area, Shampoo, Shower, Shower cap, Shower chair, Slippers, Snack bar, Socket near the bed, Sofa, Tea/coffee maker, Telephone, Toilet, Toilet paper, Toilet with grab rails, Toothbrush, Trash cans, Tumble dryer, TV, Upper floors accessible by elevator, Valet parking, Vending machine (drinks), Vending machine (snacks), VIP room facilities, Walk-in shower, Wardrobe or closet, Wine glasses, Ironing service, Packed lunches, Shops (on site), Bathrobe, Garden, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Child pool, Coffee shop, Parking (surcharge), Picnic area, Safe


Free Wi-Fi, Internet


From 2:00 PM


Prior to 11:00 AM

Shangri-La Hotel, The Marina, Cairns reviews

Shangri-La Hotel, The Marina, Cairns
from 1,981 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.9
  • Location 9.6
  • Services 8.6
  • Staff 9.0
  • Value for money 8.2

Recent reviews of Shangri-La Hotel, The Marina, Cairns

  • Anonymous

    Families with young children

    May 2018

    Verified Stay

    Excellent service

    the staff service was excellent. very professional, courteous, responsive, and friendly.