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Shangri-La Hotel, Dubai
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Shangri-La Hotel, Dubai Hotel

Sheikh Zayed Road, PO Box 75880 Sheikh Zayed Road, PO Box 75880, Dubai 0, United Arab Emirates Show Map

Excellent from 2,683 reviews
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About Shangri-La Hotel, Dubai

Conveniently located in the heart of the city, this 5-star hotel makes for an excellent base in Dubai. It offers an outdoor pool, outdoor tennis courts and complimentary Wi-Fi.

Guests can make the most of the sun on the terrace or have a beverage at the bar. Guests can enjoy the recreational activities on offer, such as a sauna, squash courts and a Jacuzzi. It also has its very own wellness centre, Chi Spa.

Shangri-La Hotel Dubai has air conditioned rooms with a flat-screen TV, a mini bar and slippers. They feature an in-room safe, tea and coffee making facilities and bottled water.

To start the day, guests are able to enjoy breakfast at Shangri-La Hotel Dubai's in-house eateries, then later sit down to Chinese meals at Shang Palace or Vietnamese cuisine at Hoi An. In addition, afternoon tea is served in the sophisticated lounge bar, Lobby Lounge. Lunch and dinner are available in the hotel's elegant café.

Dubai's well-known tourist spots are within close proximity to Shangri-La Hotel Dubai, with Chelsea Tower only a short walk away. Burj Khalifa and The Index are just an easy car ride from the hotel.

Excellent 9.0
2,683 guest reviews

Hotel Features


Fitness center, Massage, Squash, Outdoor tennis


Pets not allowed


Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Tour desk, Ticket service, Contactless check-in/check-out, 24-hour security, Spa, Babysitting/child services (surcharge)


Increased accessibility, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Indoor pool, Outdoor pool, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Night club, Sauna, Free parking, Designated smoking area, Storage available, Terrace/Patio, Towels, Elevator, Minibar, Pool bar, Iron and ironing board, Additional toilet, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, City view, Coffee machine, Conditioner, Desk, Dining area, Electric kettle, Executive lounge access, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Interconnected room(s) available, Key card access, Kids meals, Newspapers, Pants press, Pool towels, Pool with a view, Private bathroom, Private check-in/check-out, Private parking, Rooftop pool, Safety deposit box, Sea view, Seating area, Shampoo, Shower, Slippers, Sofa, Telephone, Toilet, Toilet paper, Toothbrush, Trash cans, Upper floors accessible by elevator, VIP room facilities, Wardrobe or closet, Ironing service, Shoeshine, Shops (on site), Bathrobe, Spa and wellness center, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, No smoking, Safe, Steam room, Free valet parking, Coffee shop


Free Wi-Fi, Wi-Fi available in all areas, Free Internet


From 2:00 PM


Prior to 12:00 PM

Shangri-La Hotel, Dubai reviews

Shangri-La Hotel, Dubai
from 2,683 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.2
  • Location 9.0
  • Services 9.0
  • Staff 9.1
  • Value for money 8.2

Recent reviews of Shangri-La Hotel, Dubai

  • Jayson E

    Nov 2018

    Verified Stay

    A Wonderful Place

    Apartment room were well equipped, clean and really spacious. Fresh fruit served and interior design meant we didn't hear any noise from inside and out. The Pool was gorgeous. We really enjoyed our stay and were very pleased that we choose this place for our stay here in Dubai. I strongly recommend this place to my friends and family and it was extraordinarily vibrant staying here. I had to wait quite a while to get a non smoking room. The staff were fantastic and very courteous. A great view from my room. A great food to served. Great service.

  • Annalis P

    Jul 2018

    Verified Stay

    Best Hotel In Dubai

    Really nice hotel. Huge rooms with a massive bed and massive bath. Good wifi and an excellent restaurant for breakfast. The food in the Vietnamese restaurant is outstanding. The service is very good and the hotel is conveniently placed. Nice swimming pool too. Hotel staff was extremely welcoming and accommodating to me. An excellent city location being only 20mins by car to the airport, 10mins by car to the famous Dubai Shopping Mall and Burj Khalifa tower, and all you could need for a one stop hotel. The hotel also offers free transfers to the Dubai Shopping Mall. We found that wine and spirits are very pricey if you are in a restaurant or lounge, so you will be saving a lot of money by staying in the Horizon Club level.

  • Carlene D. T

    May 2018

    Verified Stay

    Excellent Hotel Service

    Pool terrace, perfect with good views over Dubai and some nice food. It might get a little crowded in the daytime but was very relaxed during the sunset chill time. Gym - A good size with modern equipment, no complaints. Breakfast - A vast combination of high quality food. A special commendation should go to the Oriental lady who hosted breakfast, she remembered my smoothie order every morning and went out of her way to give us an extra special experience, probably some of the best service I have ever experienced! Having been to Dubai a lot, but never having stayed here before, I was looking forward to my visit. Safe to say that I wasn't disappointed. The hotel is excellent and I could not fault it. We requested, and were given, a great room on a high floor. The views over Dubai are unrivaled in my opinion. What made out room, extra special was the 'viewing window' which pointed out, of the building and had a little ledge you could stand on and really take in the view. The room itself was large, well designed and with great features. I remember the bed being a little on the hard side, but no great issue.