We spent about 5 days in the hotel in a family room with two connected rooms. The view is stunning from the balcony, beach, activities and pools are great for kids. During Easter holidays all rooms are fully booked, so there was even a waiting list for breakfast. The food is decent but not best for Shangri-La level. Staff was nice as always, but room cleaning was always late due to the full occupancy I guess. The rooms are not big and little dated. Kids had a wonderful time and parents can relax. All in all it was a good experience, but not the best for Shangri-La and quite expensive for the standard.