1.0 PoorSamir, May 2024
DislikedThey stole my item. Forgot something in the room and they told me that they coud not finf it. But i ledt it 100% in the room.
10.0 ExcellentLinda, May 2024
LikedThe staff were so responsive helpful and and kind.
8.0 ExcellentVictoria, May 2024
LikedThe location is amazing, close to the MRT and great hawker food and supermarkets, and Chinatown. The staff were lovely and helpful and the club pool and lounge were a treat. The views were also incredible as were the outdoor spaces in the club area.
DislikedThe hotel is definitely in need of a renovation and some maintenance. The pool on the 27th floor was dirty all around the water line with green scum on the tiles under the old worn loungers. My club room had dirty windows and dead plants outside as well as chipped bedside tables and corroded lamp shades. The pool lounge chair pads beside the club pool are worn with broken stitching and the toilet plunger at the elevator exit on floor 23 is a little unexpected for a 4 star hotel!
9.0 ExcellentJennifer, May 2024
LikedExceptional facilities
8.0 ExcellentLucy, May 2024
Likedthe location of the property was very good. the Mrt station was just across the road and it was easy to explore the rest of the city from there. the rooms were clean and the beds were comfortable.
Dislikedthe corridor had a damp smell which I think must have been due to a leak as there was a dehumidifier there and the carpet was stained. I thought the corridors were very dingy and could do with updating.