5.6 OkayAnonymous, Feb 2024
Old facilities and needs to across the street to get to SPA.
8.0 ExcellentAnonymous, Jan 2024
Hotel kept up. Parking was challenging and potentially a bit of a walk depending on which lot you can find a spot in. They had a few staff that spoke good English. Hot water area was gorgeous. Many different temperature pools - including cold - a sauna - and many different jet options in one area. If you forget your swim cap, no worries. They sell them for about 50 cents (USD)
6.0 GoodAnonymous, Jan 2024
Location was in the mountains, not easy to navigate. Rooms were large but too old. Needs to be refurbished. Sound proof is lousy can hear kids along the corridor. Large outdoor spa facilities opposite.
8.0 ExcellentVivian, Nov 2023
LikedThere are free snacks, tea and coffee in the communal area. Complimentary breakfast was tasty, lots of local new dishes to try. It’s right across the hot spring and hotel guests get unlimited entry to the area during their stay.
DislikedThe hotel offered us the “balcony/view” room at additional $400NT. We took the offer thinking we would get to enjoy some fresh air and nice view on the balcony. To our disappointment we were given a room on the ground floor. We couldn’t stay on the terrace, and didn’t even open our curtains due to how easy it was to see inside the room from outside. Given it’s a popular destination, there were constantly groups of people outside our windows. The rooms above us were extremely loud throughout the night, possibly due to poor insulation. We felt that we made the wrong choice of upgrading our room. The hotel is pretty secluded which is a bit of a double edge sword. We couldn’t get on the bus there, which would have cost us $2 NT. The taxis there do not use meters, it’s just a flat $250NT. You also need to think about your meals if you don’t eat at the hotel. We prepped some instant noodles and brought them with us
10.0 ExcellentAnonymous, Nov 2023
Good experience. There is a bus stop right in front of the hotel. You can go to the Spa until you have enough. The Spa is open from 0630-2300hrs... you can go anytime & free flow of snack time from 1400hrs before check-in... Worth for money!