9.0 ExcellentGary, Apr 2024
LikedRoom is spacious, bed is very comfortable, and the hot spring is excellent. Breakfast provides a great variety of options. Though some outdoor activities provided by the hotel were canceled due to rain, the evening show was resumed in the main lobby, and the show was very entertaining.
DislikedThe only problem about the room amenity is the shower head. Not only the height cannot be adjusted, but also the angle is fixed. As the result the water only spray horizontally. So, in order to wash the body, I have to hand hold the shower head. Though the breakfast has many options, the quality can be improved somehow. Lastly, the cost for a room of two persons is slightly high.
9.0 ExcellentAngie, Apr 2024
LikedBeautiful Hot springs resort, archery classes,nice evening native dance show.
DislikedThe price per night is higher than other hotels..
8.0 ExcellentMariana, Apr 2024
LikedThe many spas with springhot water, inside and outside. The games inside and outside...the green lush location and the many dishes offered during morning and dinner - buffet style.We want to thank Louise(?), the girl who helped us sort our booking- we extended our stay by one day.
DislikedThe rooms need a bit of a refreshing touch. While the majority of staff were pleasant and professional, we've encountered Margot at the reception who was unpleasant, not willing to help us sort our booking issues. If in the same situation, just approach any other staff, and you will get your issues sorted out efficiently.
9.6 ExcellentAnonymous, Mar 2024
Surpassed our expectations. Wonderful hot spring facilities and pool. Peaceful location in tropical mountain setting. Wonderful hotel staff. Comfortable room. The only disappointment was the buffet breakfast/dinner. Quantity over quality.
10.0 ExcellentNeil, Mar 2024
LikedGreat relaxing time at the spa! Shuttle service from two train stations!
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