2.0 MediocreShi, Apr 2024
LikedUncle was nice to carry up the luggage
Disliked- no elevator - hotel has a musty smell - location is poor and very far from city. Took a 900 NTD (45SGD), 40 min ride back to hotel from Jilong market - room has a rotten egg smell as the hot spring is in the room (sulfur smells like rotten egg) - toilet bowl was meh, not renovated for many years - hotel staff was sarcastic - room 205 had a weird (haunted room), AVOID AT ALL COST - wall looks oldish - slippery floor like ice skating rink - no breakfast - NO PLUS POINTS, NO WASTE TIME OR MONEY - BOOK AT UR OWN RISK
9.6 ExcellentAnonymous, Apr 2024
Fantastic services done by staff of this hotel. From carrying luggage to transportation services. Room are cozy Japanese style with tatami and bath tub with hot springs water direct from tap
10.0 ExcellentAnonymous, Apr 2024
One of the best hotels we have been to so far. Staff is amazing and very warm. Food is excellent. The hot springs were the highlight of our stay and very relaxing. Definitely will come back again.
9.6 ExcellentAnonymous, Apr 2024
We had a great experience. The indoor hotspring was an highlight! The entire hotel personnel are really always willing to help and very warm. Will definitely come back again!
8.0 ExcellentAlice, Apr 2024
Liked- we were upgraded to a bigger room - the staff were lovely and spoke good English - there is a shuttle bus (recommended if you have luggage as it is up a hill. If you walk be careful as Google maps may send you up a long dark flight of stairs outside.) - the hot spring bath felt great ! Hot, opaque, sulphurous, leaves skin soft. - the breakfast (congee with various toppings) was typical and tasty - the room had two air cons, a tatami mat area, separate bedroom, two TVs with YouTube and some other streaming services, and a bath big enough for two, so we had lots of space - interesting mix of Chinese and Japanese aesthetics (more like Chinese taste with Japanese touches) - great value for money
Disliked- the shower/toilet room was a little spartan. Low pressure and hard to adjust the temperature, maybe because it was also hot spring water. -I would have liked a yukata bathrobe to lounge around in like in Japan. - there is a big communal bath but it is only for day guests. I would have liked the option to book it and enjoy it before check in! - speaking of which, check in starts from 7pm, because I think they also rent out the rooms to day guests. You couldn't tell though as it was clean.
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