9.0 ExcellentEdwin, Apr 2024
LikedVery friendly and helpful staff. Really comfortable bed
DislikedCommunication before arrival about early check was confusing
10.0 ExcellentAnonymous, Apr 2024
This hotel beyond expectations
5.0 OkaySuhadi, Apr 2024
Dislikedthe front line officer was very unpleasant, his name was Toby, when my wife checked in he said that the booking was not in my wife's name even though the booking confirmation clearly stated that the guest's name was my wife, and Toby was very unprofessional in providing services for the Grand Hyatt hotel, I really disappointed with Toby
7.0 GoodKyle, Apr 2024
LikedBreakfast buffet was stellar and fully worth it. Nice way to start off our trip and get through jet lag. Location was pretty good.
DislikedA/C didn't work in our room and even after requesting help, it still didn't get resolved.
9.0 ExcellentElladora, Apr 2024
LikedStaffs are friendly. Rooms are spacious and clean. Beds are comfortable.
DislikedNothing
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