4.8 OkayAnonymous, Apr 2024
I booked this hotel for my family stay before the unfortunate earthquake happen. My other hotel bookings were cancelled on me so I had no choice but to reschedule everything. This was the only hotel that was unwilling to give out a refund. I did not stay at this location in the end so I am unable to comment on their facilities and location however it is disappointing that a refund was not possible. Nevertheless, it is a business and I respect their decisions. However I will not be booking with them in the future.
9.0 ExcellentNjchowdrey, Apr 2024
LikedAbsolutely incredible spa with breathtaking views over gorgeous mountains. Our room was spacious, comfy and had a beautiful hot spring bath. The spa facilties were excellent with a variety of open, secluded and indoor spaces. Just hope you're OK with the eggy sulphur smell! The breakfast was really nice, served in a spacious room, with plenty of Eastern and Western options.
DislikedThe main area of the hotel is clearly quite outdated and could do with a refurb. Loads of the hotel restaurants were shut, so we had to go elsewhere, and there wasn't anything in walking distance, and not much within a drive either! The 11am check out feels particularly stingy here for the price.
8.8 ExcellentAnonymous, Apr 2024
We opt for the japanese room type which we can enjoy hotspring within the room. The location is distant away from the zhuzhihu but there is a bus stop right in front of the hotel. Watch out the timing from yangmingshan station back as it is not always every one hour. Overall, i have a good stay at tienlai
8.4 ExcellentAnonymous, Mar 2024
Gd resort for a relaxed 1-2n break.
10.0 ExcellentAnonymous, Mar 2024
I had the best time at this resort. I've never stayed in a resort before. It was so beautiful and comfortable and SO worth the money. This resort was my big splurge on my trip to Taiwan and I'm so happy I did it.