8.0 ExcellentBenjamin, May 2024
LikedLocation, friendly staff, spacious room, comfy bed, A/C not too loud and helped drown out the street noise. Great hotel bar (Scarpetta’s) Would LOVE to buy an amenity bar “hutch” similar to what is in rooms. Housekeeping personnel was very lovely and hospitable. Front desk team was very accommodating and responded timely to requests or maintenence requests.
Disliked- no coffee maker in room and ird coffee too expensive. - very slow drain in sink. Remedied once FD was notified - limited IRD menu items and times - shower showing signs of neglected cleaning with mold in grout. - could use nightstand on opposite side of beds. Backup set of pillows in room - lack of map and highlights of immediate area. - lack of overnight IRD.
9.0 ExcellentCatherine, Apr 2024
LikedLocation superb. Nicely appointed. Staff excellent
8.0 ExcellentAleksandra, Apr 2024
LikedIt was clean, comfortable and cozy. Great location and nice, helpful staff. Awesome Italian restaurant "Scarpetta" at the hotel.
DislikedThere was quite loud A/C noise to hear from outside
10.0 ExcellentAnonymous, Apr 2024
room was so big apples was really good
8.0 ExcellentLisa, Apr 2024
LikedBreakfast was good. Quickly delivered. Very polite person delivering it.
DislikedBagel could have been better. With all the service charges and the elevated price , you could serve a better bagel.
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