5.0 OkayYolanda, May 2024
LikedLocation was excellent
DislikedWhen we arrived the hotel did not have a record of our booking. Room very outdated and dim, bathroom was the same Carpets were stained and dirty
1.0 PoorAghdas, May 2024
LikedWith the money we paid we got a two star hotel. Not even towel in the room. No bar fridge no extra blanket mattress were old and uncomfortable not a bottle of water not a chair to seat on. It was awful. I am very disappointed with book.com agency
DislikedNothing
1.0 PoorJuan, May 2024
LikedThe location
DislikedThe customer service and the facilities. We arrived and the y told us they didn’t have our reservation (we already paid). After some HOURS, they could fix the issue and gave us a room in the 11th floor which was all dirty, didn’t have shampoo, conditioner, we had cold water only, no mini bar, everything was old, the beds too small, a disaster. At our 3 days stay (thanks god it was only 2 nights) we found out other guests experienced same situation with their reservations and others were robbed.
1.0 PoorAhmad, May 2024
LikedThe manager when we raised the bad experience she tried to give us partial refund
DislikedEverything, the elevators are super busy One elevator isn’t working The air conditioning isn’t working There are no usb charging ports The bed was broken The hotel ventilation is bad Everything
1.0 PoorKhalaf, May 2024
LikedNothing at all
DislikedClean
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