1.0 PoorAigul, Mar 2024
Likedlocation, breakfast
Dislikedthe hotel is very run down. it is felt in everything. There was a hole in the sheet on the bed! The towels have become very stiff from repeated washing. Probably, the financial condition of the hotel is deplorable. we paid for 4 nights in advance, but were only able to stay 2 nights because we received news that my brother had died. They not only refused to return at least part of the money to us, but they did not even show any human sympathy.
8.0 ExcellentTrine, Mar 2024
Likedok breakfast,
Dislikedlocation too dark
7.0 GoodGjulnara, Mar 2024
LikedAfter our complain they change our room for better
DislikedReceptionist wasn’t to friendly . It was a fashion week in the hotel , they didn’t know any information and it was right in front of them all the information . In the room was no connection in any plugs , we couldn’t charge our phone or call reception to complain . Phone wasn’t working, Hair dryer wasn’t working either. Breakfast was ok , i didn’t like the waiter walking around and mentioning that we have 5 minute to finish because it’s nearly 10 and they are closing .
7.0 GoodPatrick, Feb 2024
DislikedThe rooms have been partially renovated, but they still need some work, in particular the bathroom. The insonorisation of the rooms is also bad.
3.2 MediocreAnonymous, Jan 2024
My parent stay no voiturier , restaurants close , hot water in shower did not work