Shangri-La Sydney

LikedExcellent view of the Harbour Bridge and Opera House.

DislikedLack of affordable parking on site.

LikedI treated my kids to a special night in their first visit to a 'fancy' hotel. This was definitely a rare treat for us. As we dont take holidays often. The room was large and comfortable. We loved the big windows and the bathtub. Buffet and ala carte breakfast was excellent and a gorgeous view. The waffles were quite dry, but everything else was yummy. I particularly loved the little caramel donut bites! The pool and spa was popular with my kids. We packed in 2 swims during our one night stay.

DislikedCheck in was very slow. We waited about 20mins which was tricky with young kids in tow. The hotel feels quite far from food outlets and night-life. On the map is looks close to everything, but it's up a steep hill from the rocks which made popping out for snacks difficult with my young children. The pool was quite cold and lots of other kids doing bombs despite the staff stating no jumping in the pool on the way in, this was in no way monitored or enforced.

LikedThe room had a great view over Sydney Harbour. The beds were super comfy. The location is very close to the historic Rocks area of the city and the beautiful harbour.

LikedRoom service Food was excellent... clean rooms... great view and location

DislikedReception area underwhelming... could look nicer for a 5 star hotel

LikedThe location, cleanliness, room service (food) quality and quantity, warm and friendly staff.