Pergola Hotel & Spa

LikedThe location of the hotel near the beautiful bay and near the bus stop ( bus 222 direct to Sliema and 42 direct to Valletta). Also, the amenities, the heated swimming pool , the jacuzzi, and sauna. Also, the cave bar on the fourth floor over a menu of very good prices. The persons working in the hotel are friendly.

DislikedAlthough the Wi Fi free, the signal is poor and interrupted . The bathroom is small. The waiting area inside the room is far from the rest of the room.

LikedAmbient and personel.

DislikedBit confusing to get around but it is definetly interesting.

LikedLovely clean room with a comfortable bed, large balcony with a great view of the church. The breakfast was really good, lots of choice of hot and cold food, plenty for everyone.

DislikedI specifically asked for a twin, whilst we managed ok with the bed, the beds were together on one mattress so my request to make sure I had a twin wasn’t met. There was NO air conditioning which was very disappointing given that I chose this hotel based on it having air con in the particulars. The bells from the church keep you awake all through the night. Not the hotels fault but it certainly would have effected my choice to stay there had I known as it meant that I didn’t sleep well at all and couldn’t open the balcony doors at night to cool the air down either(due to lack of air con) as it was just too noisy. The main disappointment from this hotel was the pool. We tried to use it but found that it was completely awful, dirty, no proper changing facility, children jumping in, splashing and screaming all over pool and the same for the jacuzzi which we couldn’t even try as it was full. I was hoping to give my mum a spa type experience but the pool conditions were completely unsuitable.

LikedFriendly stuff, clean room, decent breakfast. Also on reception could change usd to eur. It is great, so you don’t need to go around and looking for exchanger. Luggage storage, so you can leave your luggage till evening, even if you check out.

DislikedTo check in you need to walk a lot of steps up (if you use public transport), which is difficult. Thanks, I did not have a luggage. Indoor pool seemed small for me.

LikedWe booked HB and breakfasts and dinners was very good. Staff in restaurant very nice and helpful. Weather was OK but not enough to use outdoor swimming pool but indoor one was open late and we could enjoyed it even if we come back from trip so big plus for that! Great location, close to the centre. Rooms were fine.

DislikedWe've been offered an upgrade (we accepted and paid)for room with better view. But soon we regretted our decision and felt like we've been actualy downgraded. Main air conditioner in that particular block was so loud that we bearly slept that night. We asked for quiet room and on the next day we've been moved to quiet, bigger and nicer room in diffrent part of the building. Extra sofa bed for kids cover with blankets instead of duvets ... not really nice.