LondonHouse Chicago, Curio Collection by Hilton

LikedThe spa was lovely -- though you have to prepay, and watch out they add a 20% service charge. They did tell me they had done it and were very gracious about removing it. I then paid the treaters (massage, facial etc.,) directly.

DislikedThe breakfast was awful. You need a coupon (I had prepaid). And the desk may forget to give it. They have two coupons one for $18 and one for $20. Then it's a third party -- a lovely little restaurant on the ground floor. Great menu. They insisted I sit right next to other people (ie, they were very conscious of mot losing settings and were not going to "waste" a table on me, so I got the bench + a teensy table) The staff was miserable; coffee gets poured before you see the price (with tax $5), and the coupon buys NOTHING. Unless you want to add $$. But I prepaid for breakfast! The waiter refused to help me figure out the "real" price of items (with taxes) because I did not want to pay extra. He kept on trying to push the fruit cup.... Then I had to beg for refills, although everyone around me was getting refills (and for $5, the coffee was not worth it.) I ended up with eggs and toast, which were not what I wanted (two side dishes totaling $12), and they still got a deal because I couldn't maximize my remaining $15 (the balance to use after coffee). When I said something at checkout, the reception was not unaware of the issue. The

LikedPerfect stay and luxurious room! very quite as well with a great window view of the city scape. Staff was very friendly and accommodating.

LikedIf you want to sightseeing this is the perfect location.

DislikedPrice.

LikedThe views are beautiful. The rooftop bar is also spectacular.

DislikedThe food at the bar was fair. The cost of a bottle of water in the room is rediculous

Likedthe elegance of the hotel made me very comfortable

Dislikedit was a bit expensive but that is to be expected in downtown chicago