6.0 GoodGordana, Sep 2021
LikedGreat structure. But... Covid reduced the service to below minimum. We booked one night plus breakfast. Price was pre-Covid level. Bedroom extra clean, as usual. But breakfast in paper bag to take away - tea bag, supermarket Bauli croissant, fete biscotate, piccollo burro e marmelata, mini yogurt di frutta, bottle of water. No coffee possibility. Breakfast price is as in pre-Covid times. No personnell, apart from receptionist. Covid rules dhoul be better organised for the price we paid. Parking closed. I hope this scarcity is temporary short-term. As Hotel in general is really good from all aspects. But this was before Covid. Best wishes for fast changes for better.
1.0 PoorRagheed, Aug 2021
LikedThe room was spacious and clean with minor exceptions. what you normally expect from a 4 stars hotel.
Dislikedwhile we were checking in we were informed that breakfast (which we paid extra for) was just a lunch box in a bag that will be dropped at our door in the morning. we asked for the bar (which is standard in a 4-star hotel) they gave us the address of the neighborhood bar! we asked for the restaurant and they gave us the address for the nearby restaurants! the minibar in the room was empty and you can only get water from the vending machine downstairs. coffee too. there was no line for room service, only the reception. and when I asked the reception about this they said this is the policy and there's nothing they can do about it! mind you this is a 4 stars hotel! there were no extra pillows in the room. The AC was barely working and noisy. the bathtub had rust on it. I would have liked it if I was expecting a hostel.
3.2 MediocreAnonymous, Aug 2021
The page indicates hotel will have swimming pool, restaurant and airport transport and it has none. The hotel blames agoda, agoda blames the hotel. Simply appalled!
6.0 GoodAnonymous, Jul 2020
DislikedAIR CONDITIONING WAS NOT WORKING PROPERLY STUFF VERY KIND BUT CHANGED 3 ROOMS BUT NO WAY 30D IN THE ROOM
6.8 GoodAnonymous, Dec 2019
Eat at restaurant once nite I checked in, but food served was of quite poor quality and excessive long wait, not recommendable. A pity for Rome, a place of excellent quality food.