9.0 ExcellentNathalie, Mar 2024
LikedWe got a villa on the beach, so we loved being able to walk right out of our villa onto the sand, and lay down right next to the water. The hotel offers what they call a "virtual butler" which was a super effective way to get food & drinks delivered right on the beach. The passion fruit smoothie & Vietnamese coffee were our favorites! Overall, the service & facilities were terrific. The hotel provides a reusable water bottle for guests to keep, and a water refill station. We got a couple of massages, which were good as well. The beach is quite secluded, and therefore quiet, which wasn't a big factor for us originally but after visiting some of the more touristy, and overdeveloped areas of the island, it was lovely to wind down at the hotel.
DislikedThe restaurant menu could offer a larger variety of local items. A lot of the dishes were international so we ended up eating at local eateries instead. The bed was also extremely hard, to the point that we had a hard time falling asleep the first two nights.
8.0 ExcellentKohavit, Feb 2024
LikedBreakfast Swimming pool Sea sport equipment Welcome drink + gift Nice beach! Spa - Excelent.
DislikedToo pricy. No GYM !! - this actually was the worst thing for us. When you pay a lot and you come to relax.. for us it means also sport facilities. Nothing was offered instead. We mentioned few times. Very poor reaction - you could not care less. Staff not always look happy ? Grampy... Rooms should be better maintained for this price.. also the paths between the Vilas- bad condition.
4.8 OkayAnonymous, Feb 2024
Abundance of VERY loud geckos and insects INSIDE your room means that you barely get any sleep. Public facilities (swimming pool, private beach) is great, but the in-room jacuzzi was very cold and positioned in a place without sunlight so we barely got to use it. Many of the lights inside the room were not working properly either, and the toiletries are put in very unhygienic bottles that make it impossible to get any product out.
5.0 OkayMeng, Feb 2024
LikedNext to the Ong Lang Beach, beautiful sunset.
DislikedI booked a sea view villa but was not given a beach front villa. Mine was 2nd row from the beach thus I did not get full sea view. I was told that the gym is under renovation at check-in. It will be better if i am told upfront, before the booking free cancellation deadline. Breakfast menu is limited. Not enough selection for my 3-day stay. Only one air conditioned massage room available. Others are opened air pavillons with fan. It will be too hot to get a pleasant message with sea view in the day, if the air-con room is booked. Given a Samsung smart 43" TV in the room. It is too small to watch from the bed. The TV has no cable or free to air channel. It does not support sceencast from my Andriod phone, nor my wife's iPad.
10.0 ExcellentTiana, Feb 2024
LikedIt’s gorgeous and peaceful.
DislikedThe beds were traditional Vietnamese beds which is an extremely firm mattress. That is incredibly common in SE Asia, but for westerners it’s too firm. I told them I was uncomfortable and they put a nice mattress topper on the bed. Which helped. Everything was spectacular. Breakfast was lovely. Pretty facility.