4.0 OkaySabine, Jan 2024
LikedWell located for our needs.
DislikedVery small room- window need changing not well insulated. Room location at end of corridor next to laundry area : noisy. When using the shower water everywhere- we’re charged 15€ each for breakfast were told breakfast till 10am showed up at 9:10am (Sunday morning) : no more pastries no more bread. Were told we were too late (Anthony) and when I mentioned we were told (during check in with David) breakfast was served until 10 to 10:30 his answer was he doesn’t know what he’s talking about been there 2 days!!! Total lack of professionalism ! Now a refund for breakfast would be appreciated since it was a bit expensive for a piece of toast a coffee and a small apple juice each!!
9.0 ExcellentPatrick, Sep 2023
LikedStaff gave instructions about how to visit Avignon. Cars are banned, but there's free parking and shuttle bus that I'd never have known about had they not told me. Wifi was very good. Breakfast was very good.
DislikedThe bathroom light in the room originally assigned didn't work, so I was given a different room. The carpet was heavily stained. The shower wall was cracked!
7.0 GoodMark, Aug 2023
LikedStaff were great. Helpful and informative.
DislikedI should have found a place closer to where I wanted to be. That’s on me. But the staff helped explain the bus to me.
6.0 GoodMichael, Sep 2022
LikedSwimming pool. Warm welcome.
DislikedWe booked a double bed & single, apparently none of the triples are set up like this despite description & photos on booking.com. showing this. Also tea coffee kettle photo is false too. Manager put us in family room however which was ok. No food in room request due to ants. A/c units never been cleaned I suspect and overall pretty tired room.
5.0 OkayKevin, Sep 2022
LikedComfy bed. Handy location for us for our work purposes.
DislikedVery disappointed that we could not get any food as we arrived at about 9pm. Staff member not very helpful. Very surprised that when we returned an hour later having gone elsewhere to eat to see a table for 6 eating! The place could do with a lick of paint and a good cleaning of the carpets up on the second floor.
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