Bergamum F.L.

LikedIt’s a very economic place, but I wouldn’t recommend.

DislikedWhen I did the reservation someone contacted me in WhatsApp saying that I need to pay before my arrival in a link. I was very suspicious about that. Contacted booking and they said it was the real thing. I end up paying. But they don’t speak English very well and they weren’t empathetic at all with my safety concerns about a random number contacting me and asking for money. It was: you pay now or your booking is cancelled. It was a last minute reservation for the same day. On top of that the room was cold and the heating is out of our control. It works automatically to a temperature they set. For me it was too cold. The room also had some other doors locked, that connect to other rooms or somewhere else but that didn’t give me a good impression. If I was alone I would be terrified someone you come through those doors. The room door also opens direct to the street with a really narrow sidewalk. The cars passe right next to you, you have to be slim to fit there. I wouldn’t come back. The price is not that much lower then the other options that would make sense to stay there.

LikedLocation was good for what we needed, close to airport for an early departure. Aircon worked well, although we were unable to control the fan or temperature settings.

DislikedCommunication was more difficult than it needed to get answers to questions. The bed was extremely hard and except a small window in the bathroom, there was no window to open.

LikedThe bed was comfortable, and the room/bathroom with a wide space. The bus stop is right in front of the room.

DislikedFrankly, I was disappointed that the reservation through Booking required a credit card, then the owner sent a private message, through WhatsApp, asking to pay using another website. If this is the case, a card for a reservation should not be required! But the worst experience was that, at 10 am sharp, the owner started knowing the inside doors (really strong) saying that was time to check out (though I was right at the door, leaving the room, and considering this weird check out time). Another silly rule is that, after midnight, one is not allowed to use the shower. Plus, the air-conditioning is locked to be at 25ºC only (which was quite warm for the summer season).

LikedIt was a clean, safe, quiet place to return to after a long day enjoying Bergamo. Nearby were La Lunetta pasticceria, Bar Barique wine bar, and Grotto Azzuro restaurant, all very good.

DislikedThe booking process via Booking.com was a nightmare. Our first booking, with another property, was cancelled because of alleged “invalid card”; there was no problem with the card. It was not easy to find another property at short notice. I paid the property directly and got an acknowledgment, but Booking.com continued to send emails warning that the booking would be cancelled within six hours because of “invalid card”. There’s obviously a big problem with the algorithm, because I know other people have had the same problem.

LikedRoom was clean and nice, and had everything I needed for my short stay. Bathroom was also clean. Apartmant was in a quiet location, about 15 minutes walking distance from Gewiss stadium, and 20 minutes from Old town. Bus station is also near apartmant as well as small station for renting electric scooters (romobile) via mobile app.

DislikedRoom was in a sort of garage without windows, so it was a bit weird and felt like sleeping in basement.