8.0 ExcellentMirna, Mar 2024
LikedDecent hotel, clean, comfortable, located in terminal 2, so practical for travellers to and from terminal 2. However, it takes 10-15 mins by shuttle to terminal 3, and shuttle goes every 1/2 hour, so not so handy for terminal 3 travellers; you would be better off to book d'primahotel Airport Jakarta Terminal 3 Wellness Center Hotel as this one is located immediately in terminal 3 departure area. Plus, staff coordinating shuttle is unreliable and laid back; they did not wait for us at arrival as agreed and confirmed by them.
DislikedStaff coordinating shuttle transfers. Breakfast was nothing special
8.0 ExcellentLorne, Mar 2024
LikedExcellent service.
10.0 ExcellentAnonymous, Mar 2024
Great location, clean and nice staff
8.0 ExcellentMoh, Mar 2024
LikedLocated at the terminal 2 departure hall. Very close to airport skyrail to bring us to train station for city center of Jakarta. Many restaurant and convinience stores around. Receptionist was effective and efficient. Quick service. Breakfast was ok, even though it is not greatly variation.
DislikedNo lift from receptionist to the room. The room is one level above. So, if you come with big luggage and/or suitcase, better to prepare for your muscle.
8.0 ExcellentAlina, Mar 2024
LikedIts location on domestic terminal
DislikedThe property had a lot of stairs and was not wheelchair friendly, I had to climb stairs with a broken foot. The room service for food is available 24/7 but tasted very bad. I tried multiple dishes and faced same issue