The Westin New York at Times Square
Available rates
Amenities
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Things to keep in mind
The neighborhood - Midtown
What's nearby
- The Westin New York at Times Square1 min walk
- 42nd Street-Port Authority Bus Terminal1 min walk
- Eleven Times Square2 min walk
- Port Authority Bus Terminal2 min walk
- Broadhurst Theatre2 min walk
- Hard Rock Café New York3 min walk
- Second Stage Theatre1 min walk
- St. James Theatre2 min walk
- The Majestic Theater2 min walk
- Helen Hayes Theatre2 min walk
- Dave and Buster's2 min walk
- American Airlines Theater3 min walk
Reviews
5.2 OkayAnonymous, Apr 2024
10 days after checkout and security deposit still not refunded.
10.0 ExcellentMondrell, Apr 2024
LikedExcellent
DislikedNothiny
3.0 MediocreVerified Hotel Guest, Apr 2024
LikedGreat location, friendly staff.
DislikedAfter checking out, I was charged 172 for unknown fees. I've called multiple times without any answer. I've left voicemails for a return call, with ZERO response.
5.0 OkayCorey, Apr 2024
LikedLocation is fantastic - adjacent to Times Sq and next door to subway
DislikedCheck-in clerk was very unfriendly. Room was not ready on check-in despite it being past 4pm. The check-in clerk couldn’t care less and when we asked for an idea of when the room might be ready she shrugged her shoulders and said “I’ve no idea”. When asked for a ball-park time as to when we should return, again she just said she had no clue. Very unwelcoming attitude. She should not be on the front desk. “Resort Fee” is a rip off and a farce. Westin is not paying for the upkeep of NYC as a resort, and to be charging for it scandalous. Hotel does not impart an atmosphere of quality or luxury. Lobby is full of people lying on the couches with empty pizza and McDonald’s packing strewn about. More resembles a doss-house.
7.0 GoodSebastian, Apr 2024
LikedThe property is located in the heart of NYC. The staff is friendly and the rooms are comfortable.
DislikedMould in the rooms
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