10.0 ExcellentRyan, Feb 2024
LikedThe hotel was chic, centrally located, and had wonderful views of the city. The staff at the front desk was kind and generous.
DislikedNothing that I can think of.
2.0 MediocreC, Feb 2024
LikedGreat location
DislikedHorrendous noise coming from the heating system that disturbed us through the night. Recorded the noise and played it to receptionist next morning. Little or no reaction. Very disappointing.
10.0 ExcellentVerified Hotel Guest, Jan 2024
LikedClean, Modern, Quiet room. Great location. Two of Chicagos classic and best restaurants in Original House of Pancakes for breakfast and the iconic Gibsons steak house for dinner are steps away. Shopping a short walk.
DislikedNo coffee in lobby or room. Only a few ounces of espresso.
5.0 OkayAllan, Feb 2023
Likedvery nice well-furnished rooms, good location, and, except for doorman, an attentive staff
Disliked1--room service dining was abysmal, we tried it twice--NEVER AGAIN; 2--room phone did not work for 6 days ... had to call for help by cell phone; 3--very slippery wood floors, we each took a fall
10.0 ExcellentAshley, Jan 2023
LikedCleanliness and it was quiet
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