6.0 GoodLaura, Mar 2024
Likedgood location and nice building. breakfast was excellent staff very helpful and obliging but they were students or new immigrants.
DislikedA room had no heat and we couldn’t get hot water. This really compromised our stay. But staff a nice enough to give us a refund.
8.0 ExcellentGui, Mar 2024
LikedHotel had all the things expected of a hotel of that class. The staff were friendly. They also gave us a bottle of Cava to celebrate our wedding anniversary, so very happy about that!
DislikedThe place is a little run down. There was mould on the shades in the bathroom. The furniture and furnishings are old fashioned and dated.
5.0 OkayJessica, Mar 2024
LikedGood location
DislikedStaff was quite rude. We tried to check in early, wasn’t able to which is fine. I came back up to check in at 259 and was rudely told that “I told you at 252 to come back in 10 minutes. It’s 259 the room isn’t ready” Of course I was back up at 259 because 3 is check in and there might have been a line I had to wait in, but there wasn’t so I was there at 259. Really put off by this behavior and found it a horrible experience to be bullied by staff.
10.0 ExcellentZsuzsa, Mar 2024
LikedA perfect hotel in a perfect location. Central location, everything is easily accessible on foot or by public transport. The hotel is very clean, tidy, neat, renovated, the staff is prepared, helpful and very, very kind. (thanks Sophia for everything!) 24-hour reception, and they are available for any questions or requests. Adequately sized, surprisingly quiet rooms, with daily cleaning and daily towel change on request. Comfortable, right-sized beds, perfect-sized pillows and good bed mattresses ensure a good night's rest. Hair dryer, iron, ironing board in the room and laundry service at the hotel on demand, so everyone can go home with clean clothes. The bathroom is very clean, comfortably sized, with many shelves and storage space. The wardrobe is the right size and has its own safe. Breakfast is varied, satisfying all needs, continental breakfast, English breakfast and daily fresh fruit, an impeccable selection of coffee and extremely friendly service. Don't miss the hotel's own restaurant and bar! It is definitely worth visiting their restaurant. Great hamburgers, sandwiches, excellent pizzas and a good atmosphere in the evening! This hotel is a real "we'll come back here again when we're in London" choice, because it's perfect in every way...and the free mineral water prepared upon arrival "saved lives" for those arriving at the room, and free lemonade and refreshments are available at the reception at any time (thanks for that!) We can wholeheartedly recommend this hotel to everyone, you will not be disappointed with this!
8.0 ExcellentMark, Mar 2024
LikedBreakfast was very good, plenty of choice. Excellent location, close to two tube stations
DislikedA little noisy due to extract fans, no view from the windows