3.0 MediocreAlison, Apr 2024
LikedRoom was clean and modern
DislikedI had no sleep. Everything 5-15 mins the room and ned shook for about 5-10 seconds, it sounded like a train. Never had such an experience in a hotel. Noisy with cars going b.
10.0 ExcellentIan, Apr 2024
LikedReally friendly and helpful staff. Room was clean and good amenities
7.0 GoodJacky, Apr 2024
LikedLovely hotel, room spacious, very clean, staff very helpful.
DislikedWish we had known about the lounge area! A little bit more signage would help. We sat in the dining area because we had no idea there was a nicer inside area to sit at.
5.0 OkayMercy, Apr 2024
DislikedThe room was small and dark. Not much light in the room
8.0 ExcellentAlison, Apr 2024
LikedHotel room the Versailles suite was nicely decorated, antique gold finish. The room was a really good size. Bed was good size and there were 2 armchairs by the window. The shower was powerful and plenty of hot water. I would stay again in another suite maybe the large one on the higher floor. I was really glad for the soft bath robe as sometimes I get cold with nightdress on and fleece items are too bulky to travel with in small case.
DislikedMy views are based on personal preference. Unfortunately I didn’t realise that the room faced out onto the very busy road so next time I’d book a different suite as it woke me up. The bathroom was quite small so there wasn’t many places to put things except the floor. A suggestion here would be to put an additional hook for the towels and maybe a towel ring for a hand towel. There could also be a few more shelves or a slim shelf unit next to the sink. The toilet seat was made of a material that marked easily so it didn’t look clean. Tap on sink was stiff and took time for hot water to come through. A larger sink would be nice as I put on a clay mask and washing it off in a small sink was tricky as I forgot my flannel. Maybe provide a shower cap and flannel? Maybe an update on the finishing touches too?
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