3.0 MediocreCarlos, Apr 2024
LikedThe people are reception are friendly and willing to help.
DislikedThe relation cost quality is not worth the money. This is a 4star hotel and you expected it to add extra value according to the price paid. - poor reservation management: I booked double bed, received 2 singles set together. I do not expect to pay 140GBP for a bed and sleep with a hole in the mifdle of it. - poor reservation management: Requested quiet room, and got a room in the ground floor in front of the street. If you had no other room in one of the upper floors, just tell it in advance and let me cancel. Could not get a change upon arrival, it was full. Offered a change the day after, only if I accept them manipulating my belongings. Was not worth the hustle for just an extra night remaining. - improvable cleansing: room desk was full of dust. - under expectation room quality: noisy ground floor. - low quality breakfast: not worth 17GBP. Same quality breakfast iffered by travellodge in front for 10GBP. This should not be a 4 start hotel, honestly.
10.0 ExcellentGill, Apr 2024
LikedIt was walkable to the venue Staff were really nice and friendly
DislikedThe bathroom door wouldn’t stay open, quite claustrophobic when doing hair and make up
8.0 ExcellentSiobhan, Apr 2024
LikedLocation
DislikedRoom size Breakfast selection
10.0 ExcellentSandra, Apr 2024
LikedShort distance to the ABBA Arena Good breakfast, with many different options Comfortable bed Everything was clean
DislikedThe bathroom was a little bit small, it was not possible to be 2 people inside it It takes half an hour to the center of London by tube or DLR
10.0 ExcellentTheresa, Apr 2024
LikedGreat Hotel. Very clean everywhere. Super breakfast and the staff were amazingly helpful and polite
DislikedNothing at all
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