10.0 ExcellentRichard, Apr 2024
LikedThe service from the entire staff ( doorman/ waitress, waiter/cleaning crew and front desk) was EXCELLENT. Their attention to customer service was impeccable. Both my wife and I felt very comfortable and secure at this hotel.
DislikedN/A
6.0 GoodCynthia, Apr 2024
LikedBeautiful old hotel with Nee Orleans vibe.
DislikedStaff - especially check in staff. - attitude bordering on rude and not very helpful Food at the restaurant was horrible - we had breakfast and it wasn’t edible except for the Beignets which were yummy. Rooms need to be modified- could hardly find an outlet to charge devices.
8.0 ExcellentMelanie, Apr 2024
LikedThe front desk clerk was not accommodating or warm at all. She lowered the standard of the total experience for the Roosevelt caliber of hotel
DislikedFront desk clerk needs better hospitality training
10.0 ExcellentPatty, Apr 2024
LikedThe staff was very helpful
3.0 MediocreBrandon, Mar 2024
LikedLuxury feel
DislikedSuper Noisy…. It was difficult to get some sleep due to all the noise throughout the night.
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